11 November 2008 - Research from the University of Tilburg has revealed that the majority of TOPdesk clients are satisfied to very pleased about their experiences with TOPdesk Consultancy. The combination of quality, reliability and expertise demonstrated by TOPdesk consultants prompted this positive evaluation.
The researchers surveyed 250 clients of TOPdesk Consultancy. Consultancy services focus on improving service management processes and implementing the TOPdesk application.
“This is a big compliment for our Consultancy department,” says Sander Jerphanion, head of Services at TOPdesk. “We think it is important that a consultant does not just implement a technical tool, but assists the client in optimizing his or her work processes in a no-nonsense manner. It is great to see that the client recognizes and appreciates this.”
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