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10 reasons for choosing TOPdesk
When it comes to selecting a service management tool to support your service desk, there are dozens of applications to choose from. How do you determine which one will best meet the needs of your organization? To simplify the selection process, we have specified ten reasons that make TOPdesk stand out from the rest.
1. TOPdesk is Service Management simplified
The user-friendliness that characterizes TOPdesk software ensures that your service desk runs efficiently and enables you to introduce new operators with a minimum amount of training required. We always keep your users in mind and have specially designed our software to be clear and intuitive. In fact, our software has received numerous awards from independent sources for its user-friendliness.
2. TOPdesk software is ITIL compliant
TOPdesk software is based on the best practices of ITIL. Keep your organization running smoothly and problem free with our ITIL solutions that have been proven to make a real impact on reducing your workload and easing the stress on your service desk.
3. TOPdesk is a tried and trusted application
Having completed well over 4000 software implementations, TOPdesk has been successfully used in organizations around the world for more than fifteen years. We are privately owned and operated and will be around to assist you for many more years to come. Discover for yourself what thousands of users have already come to know - that we have the experience to anticipate the challenges that your are faced with on a daily basis.
4. TOPdesk offers the best quality for the lowest price, guaranteed
Providing your service desk with top-of-the-line software does not need to be an expensive ordeal. TOPdesk lives up to this statement by guaranteeing the lowest prices. If another company offers you a comparable package at a lower price, we will beat that offer.
5. TOPdesk is modular
You should not have to pay for superfluous software that you do not use. We give you the power to adjust our technologically advanced software to meet the unique needs of your organization. Thanks to TOPdesk's modular structure, you need only purchase the processes and functionalities that you use. Furthermore, you should not feel pressured into purchasing additional modules right away since there are no extra costs associated with adding modules at a later date.
6. TOPdesk is adaptable to every service desk
Whether you work for a small organization or a large multinational, an IT department, HRM administration, facilities management, consumer support, or a shared service centre, we will tailor a TOPdesk solution to your specific requirements and available budget.
7. TOPdesk grows with you
Growing with TOPdesk is simple and hassle-free. We understand that your organization's size can fluctuate - that is why TOPdesk software can be easily upgraded and expanded to meet your evolving needs. We pledge that your initial investment in TOPdesk wil remain secure and will be discounted from any future package upgrade.
8. TOPdesk has an unlimited multi-user license
TOPdesk license costs are based on the number of callers (the colleagues, contact persons or clients that your service desk supports) and are valid for an unlimited number of operators, so that you can ensure that your organization runs as smoothly as possible. Anyone your authorize to use the software will be able to use it without any worries about extra license fees.
9. TOPdesk integration is problem free
Fitting TOPdesk into your current IT infrastructure is a breeze. Our software integrates easily with other systems such as Active Directory, staff and HR databases, email programs, intranet or extranet and system management applications.
10. TOPdesk offers comprehensive services
Whether it be a complete implementation or a quick question for our Support department, dedicated TOPdesk specialists are ready to help your with all your service management needs. Implementations of TOPdesk software are performed in a no-nonsense and result-oriented manner. Afterwards we will train your employees to be TOPdesk experts in no time.
Well, I am still not convinced...
Luckily, we don't need to convince you. You can just try the software yourself and see what you think. Or request some information about one of our products. See for yourself what TOPdesk can do for your organization.