Trends & Technology

Research from PricewaterhouseCoopers shows that 75% of all IT projects in the UK fail. The main reason for this appears not so much to be a failure of the technology or the inefficiency of work processes, but because of insufficient attention for the people within an organization. more..

SaaS – Software as a Service – sees us at the forefront of radical changes in the area of commericial software. SaaS is software offered as an online service, as opposed to locally installed software. It is no longer necessary to purchase, install, maintain and update software. SaaS offers flexibility for a fixed rate per month. more..

The SaaS model is gaining popularity at both the consumer and business level. more..

The freedom to decide where and when to work and finding a better balance between work and free time; in the UK teleworking is taken advantage of by around 7.4% of the workforce. more..

In the world of IT, developments in technology appear as quickly as they disappear. Some developments are revolutionary, while others are simply hype. more..

Outsourcing – contracting of work with the intention of increasing the efficiency of an organisation or reducing costs – has been around for quite some time now. more..

At the bottom of good property management lies a good registration of your property assets. more..

When deciding whether or not to outsource company processes offshore, many criteria play an important role. Each country has its own ‘specialty’. more..

Given the fact that many system administrators work with TOPdesk offsite on a regular basis, what could be more beneficial than TOPdesk in a PDA? more..

Customer satisfaction is a concept which is met with approval on all sides. Yet at the same time it is as subjective as it is freely interpretable. Because what is customer satisfaction? more..