Software

Service delivery is work for professionals. That’s why it’s important to have skilled employees who are working with professional service management software. But which software should you choose? To simplify the selection process, we’ve outlined the most important possibilities of our products for you:

TOPdesk Enterprise

TOPdesk Enterprise is the flagship of our organisation – the ideal solution for large organisations and multinationals. The software is 100 % web-based and offers a clear and user-friendly interface for your service desk employees. The ITIL-based TOPdesk Enterprise is fast, scalable and offers a broad range of modules and possibilities. It allows you to support your colleagues, clients and business relations across various locations. More info

TOPdesk Professional

TOPdesk Professional comprises the essential processes Incident management and Configuration management, but can also be expanded with additional modules. Using TOPdesk Professional you can professionalise the services you offer to your colleagues, B2B and consumers. Service desks across a range of disciplines, including facilities, legal, IT and HR use TOPdesk Professional on a daily basis to support their inventory, company assets, products and services. More info

TOPdesk lite

TOPdesk lite is suitable for both small and large organisations that wish to streamline their professional services. The application helps you to deal with incidents concerning products or services in a way that is both efficient and user-friendly. TOPdesk lite offers your service desk the fundamental processes Incident management and Configuration management, which allow you to professionalise your internal and external support. More info

TOPdesk as a Service

‘TOPdesk as a Service’ is a SaaS service for the help desk. This online service ensures that you no longer need to worry about the installation or maintenance of TOPdesk. You save both time and money, allowing you to focus on your core business. More info