TOPdesk offers a solution for every service department, from small service desks to large Shared Service Centres.
IT DepartmentsHandling calls quickly and accurately is the key to a successful service desk. TOPdesk service management solutions will help you make resolving incidents an integral component of your IT department’s workflow. |
Facilities ManagementFacility managers are busy enough as it is, so the last thing you need is software getting in your way. Get more work done with our user-friendly solutions, clear overviews, personal to-do lists and cleverly designed planners. |
TOPdesk is also used by:
- Museums
- Supermarkets
- Universities
- Healthcare Institutions
- Hospitals
- Shared Service Centres
- Technical services
HRM
Your HR
department is all about people. Core HR tasks include providing your employees
with up-to-date information and processing calls, requests and queries. TOPdesk
helps you streamline these processes, leaving you with more time to focus on
your staff and organization. Societies & Regulatory Bodies
Societies,
regulatory bodies, associations and legal help desks provide member support and
expert information. Service desks are the portal connecting support
professionals to their customers. Detailed registration and recording knowledge
can help you optimize your service delivery. |
IT Service Providers
Excellent service levels are vital if you provide IT
products or services to other organizations. Processes such as customer
relationship management, recording contracts, complaints registration and
gathering knowledge can help make sure that your service desk functions
optimally. Customer Service
Does your
service desk support consumers? IF so, you know better than anyone else that
customer satisfaction depends on the quality of your services. Use TOPdesk to
take your service management to the next level. |
