TOPdesk lite

Easy and Efficient

Streamline your professional services in no time with TOPdesk lite. It assists you to handle incidents in a way that is both efficient and customer-friendly. TOPdesk lite offers your service desk Incident management and Configuration management, which enable you to quickly professionalize your internal and external support.

Features

TOPdesk lite offers your service desk the essentials:

Start logging incoming calls;
Keep track of your company assets;
Scan your hardware and software;
Share knowledge using the Knowledge base;
Gain quick access to staff data;
Available in English, Dutch, German and French.

Lighten your load with the Self Service Desk

TOPdesk's Self Service Desk allows your colleagues to report their own incidents, in turn easing the pressure on your service desk staff.

Get off to a flying start with TOPdesk lite

TOPdesk lite packages start at £ 320-. After a simple installation, you can instantly begin using your new service desk software.

Technical Specifications

Want more?

TOPdesk lite helps smaller organizations to take a first step towards professionalizing their service desk. However, if your service desk needs more than just the basics, we recommend you to take a look at our other products:

TOPdesk Professional

Offers the essential processes of Incident management and Configuration management, and can be expanded with additional ITIL and facilities modules. It's user-friendly, web-based and helps you to improve the services you offer to your colleagues, business relations or consumers.

TOPdesk Enterprise

The ideal service management solution for large organizations and multinationals. Whether it concerns IT, Facilities Management or HR, you can use TOPdesk Enterprise to optimally support your colleagues, clients and business relations. It's also perfect for Shared Service Centres.

Lite