One CAFM system to support your facilities helpdesk
Do you spend your days managing properties? Reservations? Answering your colleagues’ questions? And all within budget? Sounds like you could do with CAFM software (Computer-aided Facility Management).
TOPdesk’s facility management software helps you perform all your facilities tasks more quickly and easily in one simple tool.
Managing assets is beautifully simple
Keep track of your assets’ location, owner and even repair status with the Asset Management module. We’ve made it especially easy for you: all assets are presented in one clear graphic overview. Whether you’re dealing with desks, cars or keys, managing objects couldn’t be simpler.
Your premises in perfect condition. Always.
Manage, schedule and budget your planned maintenance with ease. Our graphical overviews let you record maintenance activities and schedule replacements of your company’s assets. This helps you keep your premises in tip-top condition – no exceptions.
Rooms and services? Booked in no time.
Eliminate double-bookings and catering problems with the Reservations Management module. Immediately see which rooms are available, including their set-up and available assets. The handy planner lets you directly book a new room, and services like tea and lunch are added in a few clicks.
The divisible rooms functionality is sensational, you have no idea how many compliments we have gotten. The reservations module is really good!
Give your customers the self-service treatment
The Self-Service Portal offers your users the freedom to submit their own requests – whether they want to replace a broken chair, or book a meeting room. And they can consult FAQs and check the knowledge base for standard solutions. This not only makes your customers happy: it also takes time off your hands.
Dashboard and reporting
Keep track of your department’s performance
TOPdesk provides one clear dashboard for all your reports and KPIs. You can create insightful reports in a few simple steps, helping you measure your customer satisfaction and department’s performance, as well as stayingon top of your meeting rooms’ occupancy rate.