itSMF Conference 2019

The itSMF’s two-day flagship Conference and Exhibition takes place annually and comprises traditional presentations, workshops, and interactive sessions. Covering a wide variety of topics across the service management spectrum, the event helps delegates to gain practical advice and tips to succeed both now and in the future; gather new information on service management topics, trends, and best practices; build a network of peers and resources; collaborate on ideas; and discuss mutual challenges.

• Gain new and advanced knowledge on service management topics, trends, and best practices.
• Take away practical ideas, solutions, and techniques related to topics such as DevOps, knowledge management, cloud technologies, SIAM, customer experience, and the people challenges of service management.
• Learn not just the “what you should be doing” and “why you should be doing it” but the practical side of “how to get started” and “how to improve”.
• Build your network of peers and resources, collaborate on ideas, and discuss mutual challenges.
• Meet with the leading vendors of service management tools, and other complementary service management offerings.
• Learn more about the direction in which the industry is heading (the future of ITIL, how to cope with increased business expectations, etc.).

Discover new ways to encourage personal and professional development by learning more about the Professional Service Management Framework (PSMF) and accessing related case studies

For more information, visit https://www.itsmf.co.uk/event/itsm19-annual-conference-exhibition-and-awards/