Does your business have a few service desk operators? Simply looking to process IT tickets, requests and IT assets for end users?
✔ Support your end users by easily logging tickets and requests
✔ Manage IT assets like software, computers and telephones in one CMDB
✔ Assign tasks within your IT department and to suppliers
✔ Give your end users a personalized portal to log their own requests and find information
✔ Reserve rooms, laptops and projectors
✔ Create straightforward changes for your service desk colleagues
✔ Measure your performance with extensive reports
Does your business have a multi-person service desk? Do you work across multiple branches? With departments like HR, IT and Facilities that collaborate?
✔ Easily work in one environment with multiple departments
✔ Set up filters to safeguard sensitive data
✔ Create complex workflows throughout your business
✔ Make extensive reservations, based on details such as room size, available assets and catering
✔ Manage your properties and buildings
✔ Record the arrival of your visitors
TOPdesk has a unique license model. Whether you’re an MSP or use TOPdesk internally, you’ll always get the best price for your needs. The price of TOPdesk’s plans are based on two elements.
TOPdesk is modular, meaning you only pay for the modules you use. It’s that flexible. Easily expand as your business grows, or switch off modules you don’t use.
TOPdesk’s flexible licensing model is based on the number of callers or your service agents – whatever benefits you most.
TOPdesk is modular and flexible. Check out our ITSM page or CAFM page for an overview of all available modules and features.
Does your organization work with several tools? No problem. You can easily integrate TOPdesk with other applications, such as Active Directory and Skype for Business. And system management tools like Lansweeper and SCCM.Visit TOPdesk’s Marketplace for an overview of all our integrations.
Looking to integrate with even more tools? TOPdesk offers an API that lets you make your own simple integrations.
• ITIL-based modules for all your service needs: from Ticket and Asset Management to Reservations Management
• License based on end users or service agents
• Unlimited number of assets
• Easy to implement: get up and running quickly
• Choose between on-premises or SaaS
Want to find out which TOPdesk is right for your organization? Fill out the form below and we’ll get in touch.