TOPdesk On Tour 2023

Join the journey with TOPdesk on Tour, arriving at the destination of customer experiences!

The world constantly shifts and changes as does the work we do. That’s a great thing, but we need to keep learning and adapting. So, join us for the day to share knowledge and your TOPdesk experience with your peers. Panel talks, workshops, networking opportunities—there will be something new for you to discover all through the day.

No matter how long you’ve been part of the TOPdesk community, there’s always more to discover. That’s why we invite you to join us for TOPdesk on Tour, where we'll take a journey together; from learning from industry experts to getting hands-on experience in the software, we'll be sharing experiences in a fun environment.

Get in on the action!

Customer presentations will be at the heart of the day, so that you can see how your peers are getting the most out of TOPdesk. These will be alongside panel sessions, workshops, and of course our popular Tips & Tricks session!

The day will start at 10 am and will run until 4 pm. We'll provide lunch and will host a networking session afterwards.

We'd love to see you there, so please sign up using the form on this page. While we will be in a large venue, there is still a limit on the number of people we can host for the day, so we'd recommend signing up sooner rather than later!

More information to be revealed soon, including our keynote speakers and workshop hosts, so keep your eyes peeled for future emails.

Register

Our keynote and workshop speakers that you have to look forward to!

Niels Uiterwaal

TOPdesk Product Manager

With almost 7 years experience at TOPdesk, Niels will share updates on our focus for product development. He will go over all the themes and topics that we will be working on and how those relate to our product vision and the trends we see in the market. We believe that by sharing our ambition, vision, and development goals with our users, we become a better partner for our customers. We also want to gather feedback on what we share so we can keep improving TOPdesk.

Sam Norman

TOPdesk Canada Branch Manager

With several years of experience with TOPdesk and playing a pivotal role in building the corporate culture to what it is today. Sam will give an update on how the Canadian TOPdesk branch is performing, as well as changes that have been made over the past year. Part of these changes involve using technology to streamline or automate the way we are working, which will hopefully provide some insightful takeaways for you.

Ben Scavuzzo

TOPdesk Canada Services Team Lead

Tune into our internal session with TOPdesk head consultant Ben Scavuzzo. During this informational presentation, you will learn about some real-life examples of automation currently in use at TOPdesk for our customers. We will explain how the automation works and why it is useful. Then we will provide links or downloads for reproducing it at your organization. At the end of the presentation, you will have some inspiration in your mind and some practical templates in hand.

Will MacLaughlin & Rohit Jagtiani

TOPdesk Consulants

During this workshop, we will be taking a look at how to build different action sequences using our TOPdesk API. Step by Step we will go through the process of how to determine which method we are going to use, which tells TOPdesk what to do with those resources. These methods include Get, Put, Post, Patch, and Delete. Then once we have determined our method, we will determine our endpoint. By the end of this workshop, you will have the tools you need to create your own Action Sequences in TOPdesk.

TOPdesk on Tour 2023

Get in on the action!

Register

Our keynote and workshop speakers that you have to look forward to!

Where to find us