Calendar  

09 Mar 2021

[WEBINAR] How to Deliver an Excellent Customer Experience Through Self-Service

Are you getting the brunt of it? TOPdesk’s Self-Service Portal (SSP) is the definition of customer experience. The SSP allows your colleagues to solve their problems with their own personalized environment, ultimately saving your time for more value-added tasks.

During this first part of this TOPdesk SSP webinar series, you’ll learn:

  • How to empower your users through self-service
  • The importance of knowledge-centered support (KCS)
  • Enterprise Service Management (ESM): a one-stop-shop for all services
More information and sign up
USA
Online
English
Webinar
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