Webinar: Improve customer service through Cognitive Virtual Agents

The maturity of Artificial Intelligence technology results in a new generation of chatbots and digital assistants that improve the customer experience for and organizations. Gartner has predicted that, by 2020, customers will manage 85% of their relationship with companies without interacting with a human.

During this webinar you’ll meet Amelia, the Digital Service Desk Employee. She can manage support requests through a seamless integration with TOPdesk service management software.