{"id":15045,"date":"2023-01-18T09:00:04","date_gmt":"2023-01-18T08:00:04","guid":{"rendered":"https:\/\/www.topdesk.com\/da\/?p=15045"},"modified":"2025-03-31T11:38:18","modified_gmt":"2025-03-31T09:38:18","slug":"iso-27001-standarden","status":"publish","type":"post","link":"https:\/\/www.topdesk.com\/da\/blog\/iso-27001-standarden\/","title":{"rendered":"ISO 27001-standard – Oprethold et h\u00f8jt it-sikkerhedsniveau med dit ITSM-system"},"content":{"rendered":"

I takt med at verden bliver mere og mere digital, stiger behovet for et \u00f8get it-sikkerhedsniveau, s\u00e5 organisationerne er bedst muligt beskyttet mod potentielle hackerangreb, herunder phishing, social engineering og Ransomware. Ikke nok med det, s\u00e5 skal de ogs\u00e5 sikre, at deres organisation lever op til de forskellige it-sikkerhedsstandarder, heriblandt ISO 27001.\u00a0<\/strong><\/p>\n

Hvad er ISO 27001-standarden?<\/h2>\n

Alle organisationer er forpligtet til at leve op til forskellige standarder, n\u00e5r det kommer til it-sikkerhed og databeskyttelse, herunder ISO 27001. ISO27001 er en international sikkerhedsstandard<\/a>, der har til form\u00e5l at hj\u00e6lpe organisationer med at tage de rette sikkerhedsforanstaltninger \u2013 og dermed bidrage til beskyttelse af deres data. Her er der s\u00e6rligt fokus p\u00e5 processer, roller og ansvar, risikostyring, og dokumentstyring<\/a>.<\/p>\n

Grundl\u00e6ggende er form\u00e5let med implementeringen af ISO 27001-standarden, at man f\u00e5r beskyttet organisationens kritiske informationsaktiver i overensstemmelse med den g\u00e6ldende lovgivning p\u00e5 omr\u00e5det, f.eks. GDPR. Standarden har nogle veldefinerede m\u00e5lepunkter, der g\u00f8r det overskueligt for organisationer at se, hvordan de kan leve op til standardens krav.<\/p>\n

Hvordan kan du administrere ISO 27001-m\u00e5lepunkterne i et ITSM-system?<\/h2>\n

Der er flere forskellige dele af dit ITSM-system, som kan anvendes til at administrere dine ISO 27001-m\u00e5lepunkter.<\/p>\n

CMDB\u2019en (Configuration Management Database) eller Asset Management kan anvendes til at registrere datakort p\u00e5 alle de m\u00e5lepunkter, du skal f\u00f8lge op p\u00e5, for at leve op til standarden. Heri kan du med fordel have alle de specifikationer, der giver mening, herunder rollefordeling, frekvens af m\u00e5ling m.m. Datakortet vil ogs\u00e5 kunne anvendes til at sende (automatiske) p\u00e5mindelser ud til relevante personer, hvis f.eks. en deadline for en kontrol bliver overskredet.<\/p>\n

Derudover kan du anvende Incident- eller Service Request Management til at sikre, at relevante medarbejdere (automatisk) f\u00e5r tildelt opgaver, n\u00e5r det er tid til at f\u00f8lge op p\u00e5 et givent m\u00e5lepunkt.<\/p>\n

F\u00e5 et overblik over roller og rettigheder<\/h2>\n

\u00c9n ting er, hvordan du kan administrere, at din organisation lever op til de sikkerhedsstandarder, som I er forpligtet til vha. dit ITSM-system. En anden ting er de tiltag, som du kan tage for at sikre, at I efterlever kravene om databeskyttelse. Her kan du med fordel vende blikket mod dine roller og rettigheder.<\/p>\n

For at f\u00e5 et bedre overblik over alle roller og rettigheder kan du anvende den funktion i dit ITSM-system, som giver dig mulighed for at lave finmaskede rettighedstildelinger. Herefter kan du sikre, at dine medarbejdere kun f\u00e5r tildelt de rettigheder, der er n\u00f8dvendige for at udf\u00f8re deres arbejdsopgaver – og at de dermed ikke har adgang til un\u00f8dvendige personf\u00f8lsomme data.<\/p>\n

Hvis ITSM-systemet anvendes af flere forskellige teams, er det derudover vigtigt, at du har mulighed for at filtrere sagerne, s\u00e5 medarbejderne i servicedesken ikke kan se HR-teamets sager \u2013 og omvendt.<\/p>\n

Det samme g\u00f8r sig g\u00e6ldende, hvis du har en serviceportal til dine slutbrugere. Denne skal ligeledes kunne ops\u00e6ttes s\u00e5ledes, at slutbrugerne kun kan frems\u00f8ge de formularer, vejledninger og sager, der er relevant for dem, s\u00e5 du ikke risikerer databrud.<\/p>\n","protected":false},"excerpt":{"rendered":"

I takt med at verden bliver mere og mere digital, stiger behovet for et \u00f8get it-sikkerhedsniveau, s\u00e5 organisationerne er bedst muligt beskyttet mod potentielle hackerangreb, herunder phishing, social engineering og Ransomware. Ikke nok med det, s\u00e5 skal de ogs\u00e5 sikre, at deres organisation lever op til de forskellige it-sikkerhedsstandarder, heriblandt ISO 27001.\u00a0 Hvad er ISO<\/p>\n","protected":false},"author":379,"featured_media":15048,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_searchwp_excluded":"","inline_featured_image":false,"editor_notices":[],"footnotes":""},"class_list":["post-15045","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry"],"acf":{"blog_author":17535,"blog_hubspot_cta_link":{"title":"Oplev vores software","url":"https:\/\/www.topdesk.com\/da\/itsm-software\/ ","target":""},"toc_display":"compact","blog_promotion_overwrite":false,"blog_promotion":false},"yoast_head":"\nISO 27001-standard - oprethold et h\u00f8jt it-sikkerhedsniveau med dit ITSM-system<\/title>\n<meta name=\"description\" content=\"Hvordan kan du sikre, at din organisations it-sikkerhed er i top, n\u00e5r du anvender et ITSM-system? 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