{"id":17104,"date":"2024-05-28T07:00:59","date_gmt":"2024-05-28T05:00:59","guid":{"rendered":"https:\/\/www.topdesk.com\/da\/?p=17104"},"modified":"2025-01-09T13:32:57","modified_gmt":"2025-01-09T12:32:57","slug":"best-of-breed-vs-best-of-suite","status":"publish","type":"post","link":"https:\/\/www.topdesk.com\/da\/blog\/best-of-breed-vs-best-of-suite\/","title":{"rendered":"Best-of-breed vs best-of-suite \u2013 hvilken l\u00f8sning passer til dig?"},"content":{"rendered":"

Hvis du er p\u00e5 udkig efter nyt ITSM-software<\/a>, skal du finde ud af, om du vil have en best-of-breed- eller en best-of-suite-l\u00f8sning. Men hvorn\u00e5r giver det mening at v\u00e6lge den ene frem for den anden? Og hvad er fordele og ulemper?<\/p>\n

Hvad er best-of-suite?<\/h2>\n

Best-of-suite-software tilbyder \u00e9n l\u00f8sning til en r\u00e6kke forskellige forretningsbehov. T\u00e6nk p\u00e5 ERP-software, der indeholder funktioner til regnskab, budgettering og risikostyring, men ogs\u00e5 projektstyring, HR-opgaver og rapportering. Du k\u00f8ber \u00e9n suite fra \u00e9n leverand\u00f8r, som tilbyder alle disse funktioner.<\/p>\n

Hvad er best-of-breed?<\/h2>\n

Hvis du kigger p\u00e5 best-of-breed-software, k\u00f8ber du forskellige l\u00f8sninger fra forskellige leverand\u00f8rer, der hver is\u00e6r tilbyder deres eget unikke v\u00e6rkt\u00f8j. Selvom det betyder, at du har at g\u00f8re med flere leverand\u00f8rer, er de enkelte v\u00e6rkt\u00f8jer sandsynligvis mere skr\u00e6ddersyede til din organisations behov.<\/p>\n

Best-of-suite vs. best-of-breed?<\/h2>\n

S\u00e5 hvilken l\u00f8sning fungerer bedst for din organisation?<\/p>\n

Som du m\u00e5ske forventer, er svaret: Det kommer an p\u00e5 dine behov. Begge l\u00f8sninger har deres egne fordele og ulemper, og dit valg b\u00f8r v\u00e6re baseret p\u00e5 dine prioriteter.<\/p>\n

Her er et par ting, du skal overveje, n\u00e5r du st\u00e5r over for dilemmaet mellem best-of-breed og best-of-suite.<\/p>\n

Hvor kritisk er den proces, du \u00f8nsker at underst\u00f8tte?<\/h2>\n

De f\u00f8rste sp\u00f8rgsm\u00e5l, du b\u00f8r besvare, er: Hvilken proces skal softwaren underst\u00f8tte, og hvor kritisk er den proces for din organisation? Jo mere kritisk processen er, jo vigtigere er det, at softwaren opfylder dine behov.<\/p>\n

Generelt er det bedst at bruge best-of-breed-software til dine kritiske processer. Et best-of-breed-v\u00e6rkt\u00f8j tilbyder normalt flere funktioner end best-of-suite, og det er bedre skr\u00e6ddersyet til at underst\u00f8tte den specifikke proces.<\/p>\n

Hvis v\u00e6rkt\u00f8jet underst\u00f8tter en knap s\u00e5 kritisk proces, vil du sandsynligvis klare dig fint med best of suite.<\/p>\n

Best-of-suite-software udm\u00e6rker sig m\u00e5ske p\u00e5 et eller to omr\u00e5der, men tilbyder sandsynligvis ikke den bedste l\u00f8sning til alle komponenterne i deres suite. Som Gartner siger<\/a>, n\u00e5r de forklarer best-of-breed ved at bruge ERP-software som eksempel:<\/p>\n

“Virksomheder k\u00f8ber ofte software fra forskellige leverand\u00f8rer for at f\u00e5 det bedste tilbud inden for hvert anvendelsesomr\u00e5de. For eksempel kan virksomheder k\u00f8be en HR-pakke fra \u00e9n leverand\u00f8r og en regnskabspakke fra en anden. Selvom ERP-leverand\u00f8rer (Enterprise Resource Planning) tilbyder adskillige virksomhedsapplikationer og h\u00e6vder, at deres integrerede system er en overlegen l\u00f8sning, er alle moduler i et ERP-system sj\u00e6ldent best-of-breed.”<\/p>\n

Sammenlign det med fotoredigering. Hvis du kun lejlighedsvis besk\u00e6rer og redigerer fotos, er standardfunktionerne i Microsoft Office eller p\u00e5 din telefon helt fine. Hvis du derimod redigerer fotos mere regelm\u00e6ssigt og professionelt, f\u00e5r du p\u00e5 et tidspunkt brug for funktioner, som kun v\u00e6rkt\u00f8jer som Adobe Photoshop tilbyder.<\/p>\n

Hvor meget tid og hvor mange penge vil du bruge?<\/h2>\n

Generelt betyder valget af den bedste software lavere omkostninger i b\u00e5de tid og budget. Hovedsageligt fordi implementeringen har en relativt lav indvirkning p\u00e5 din organisation. Implementeringen involverer normalt f\u00e6rre kolleger, f\u00e6rre funktionaliteter og kan derfor h\u00e5ndteres hurtigere.<\/p>\n

Der er dog to ting, du skal overveje.<\/p>\n

Best-of-breed har generelt lavere omkostninger ved start. Men hvis du forts\u00e6tter med at s\u00e6tte en masse betalingsv\u00e6rkt\u00f8jer sammen, kan du ende med at betale lige s\u00e5 meget som for en best-of-suite-l\u00f8sning. S\u00e5 l\u00e6nge du holder styr p\u00e5, hvilke v\u00e6rkt\u00f8jer du k\u00f8ber til hvilke form\u00e5l, b\u00f8r du v\u00e6re i stand til at holde dine udgifter i skak.<\/p>\n

P\u00e5 den anden side tilbyder nogle best-of-suite-l\u00f8sninger modul\u00e6re prisstrukturer, hvor du kun betaler for de funktioner, du rent faktisk har brug for. I s\u00e5 fald kan det v\u00e6re v\u00e6rd at overveje en best-of-suite-l\u00f8sning.<\/p>\n

Hvor mange leverand\u00f8rer vil du arbejde sammen med?<\/h2>\n

At v\u00e6lge en best-of-suite-l\u00f8sning betyder, at du kun har at g\u00f8re med \u00e9n leverand\u00f8r til flere v\u00e6rkt\u00f8jer. Det har i sig selv b\u00e5de fordele og ulemper.<\/p>\n

Fordelen ved at arbejde med en enkelt leverand\u00f8r? Du sparer tid p\u00e5 implementering, opl\u00e6ring og support af de forskellige v\u00e6rkt\u00f8jer. Og du har sandsynligvis et enkelt kontaktpunkt til sp\u00f8rgsm\u00e5l om support og kundesucces. Is\u00e6r hvis du har et godt forhold til din leverand\u00f8r, kan det v\u00e6re en effektiv m\u00e5de at arbejde p\u00e5.<\/p>\n

Samtidig er der ogs\u00e5 en risiko involveret. Hvis forholdet til din leverand\u00f8r ikke er godt, eller hvis softwaren p\u00e5 et tidspunkt ikke l\u00e6ngere er tilstr\u00e6kkelig, g\u00f8r det det sv\u00e6rere at skifte til en anden l\u00f8sning. Du risikerer at blive l\u00e5st til \u00e9n leverand\u00f8r. Og hvis du beslutter dig for at skifte, kan det v\u00e6re ret dyrt og tidskr\u00e6vende.<\/p>\n

Lad os sige, at du har en best-of-suite ERP-l\u00f8sning. Din HR-afdeling er tilfreds med l\u00f8nfunktionerne, men projektplanl\u00e6gningsfunktionerne lever ikke op til din projektstyringsorganisations standarder. De vil gerne k\u00f8be et nyt projektstyringsv\u00e6rkt\u00f8j. Det er et problem, hvis teamet forventes at forts\u00e6tte med at arbejde i den samme suite.<\/p>\n

Hvorfor TOPdesk tror p\u00e5 best-of-breed<\/h2>\n

Selvom der er mange legitime grunde til at v\u00e6lge en best-of-suite-l\u00f8sning, l\u00e6gger vi ikke skjul p\u00e5, at vi tror p\u00e5 best-of-breed-tilgangen. Vi har for l\u00e6ngst besluttet, at vi ikke kan excellere p\u00e5 alle omr\u00e5der. Vores m\u00e5l er at lave den bedste service management-software. Og lade andre leverand\u00f8rer g\u00f8re det, de er bedst til.<\/p>\n

API’er, \u00f8kosystem, marketplace<\/h3>\n

Fordi TOPdesk ikke tilbyder alle de funktioner, en it-afdeling har brug for, bliver det ekstra vigtigt at tilbyde integrationer med andre v\u00e6rkt\u00f8jer. Det er derfor, vi har investeret i at udvikle API’er. Vi tilbyder i \u00f8jeblikket en r\u00e6kke standardintegrationer, f.eks. til MS Entra ID (tidligere kendt som Azure AD) og Power BI. Ved hj\u00e6lp af API’erne kan it-teams ogs\u00e5 selv bygge integrationer. Derudover har vi bygget en marketplace, hvor it-teams kan finde alle mulige l\u00f8sninger, som de kan tilf\u00f8je til deres TOPdesk-milj\u00f8. Der er over hundrede l\u00f8sninger til forskellige typer af applikationer. Fra kommunikationsv\u00e6rkt\u00f8jer som Microsoft Teams, Slack og flere live chat- og chatbot-leverand\u00f8rer, til it-asset l\u00f8sninger (som Microsoft Intune og Lansweeper) og forskellige AI-l\u00f8sninger.<\/p>\n

\u00d8get skalerbarhed og fleksibilitet<\/h3>\n

For vores kunder er de vigtigste fordele ved en best-of-breed-l\u00f8sning skalerbarhed og fleksibilitet.<\/p>\n

Mange ting \u00e6ndrer sig konstant for din organisation. Dine kunder forventer mere og mere, uanset om det er den teknologi, du underst\u00f8tter, eller hvor hurtigt du kan tilpasse dig dine kunders behov. Et \u00f8kosystem af best-of-breed-v\u00e6rkt\u00f8jer g\u00f8r det lettere for it-organisationer at tilf\u00f8je, optimere eller udskifte bestemte komponenter eller funktioner, i stedet for at skulle tilpasse eller udskifte en hel best-of-suite-l\u00f8sning.<\/p>\n

Bestem selv<\/h4>\n

Det er derfor, vi tror p\u00e5 styrken ved best-of-breed. Men det er op til dig at beslutte, hvad der fungerer bedst for din organisation, n\u00e5r du skal v\u00e6lge et nyt ITSM-v\u00e6rkt\u00f8j. Hvis du ved, om du er p\u00e5 udkig efter en best-of-breed- eller best-of-suite-l\u00f8sning, kan du indsn\u00e6vre listen over leverand\u00f8rer.<\/p>\n

Har du truffet dit valg mellem best-of-breed og best-of-suite, men er du ikke sikker p\u00e5, hvor du skal lede videre? Bliv klogere p\u00e5 fordelene ved TOPdesk ITSM i dette blogindl\u00e6g.<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Hvis du er p\u00e5 udkig efter nyt ITSM-software, skal du finde ud af, om du vil have en best-of-breed- eller en best-of-suite-l\u00f8sning. Men hvorn\u00e5r giver det mening at v\u00e6lge den ene frem for den anden? Og hvad er fordele og ulemper? Hvad er best-of-suite? Best-of-suite-software tilbyder \u00e9n l\u00f8sning til en r\u00e6kke forskellige forretningsbehov. T\u00e6nk p\u00e5<\/p>\n","protected":false},"author":1,"featured_media":17110,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_searchwp_excluded":"","inline_featured_image":false,"editor_notices":[],"footnotes":""},"class_list":["post-17104","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry"],"acf":{"blog_author":17394,"blog_hubspot_cta_link":"","toc_display":"compact","blog_promotion_overwrite":false,"blog_promotion":false},"yoast_head":"\nBest-of-breed vs best-of-suite \u2013 hvilken l\u00f8sning passer til dig?<\/title>\n<meta name=\"description\" content=\"Skal du v\u00e6lge en best-of-breed- eller en best-of-suite ITSM-l\u00f8sning? F\u00e5 et indblik i fordele og ulemper. 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