{"id":19267,"date":"2023-09-13T14:17:48","date_gmt":"2023-09-13T12:17:48","guid":{"rendered":"https:\/\/www.topdesk.com\/de\/?p=19267"},"modified":"2024-12-10T12:39:33","modified_gmt":"2024-12-10T11:39:33","slug":"stressige-momente-servicedesk","status":"publish","type":"post","link":"https:\/\/www.topdesk.com\/de\/blog\/stressige-momente-servicedesk\/","title":{"rendered":"3 stressige Momente im Servicedesk"},"content":{"rendered":"<p><strong>Die Arbeit im IT-Servicemanagement hat viele sch\u00f6ne Seiten. Sie k\u00f6nnen eng mit Ihren Kunden und Mitarbeitern (Melder) zusammenarbeiten und ihnen den Arbeitsalltag erleichtern. Kreative L\u00f6sungen und neue Wege der Innovation sind gern gesehen.<\/strong><\/p>\n<h2>Warum die Arbeit im Servicedesk auch mal stressig sein kann<\/h2>\n<p>Aber sind wir ehrlich. Die Arbeit im Servicedesk hat auch Schattenseiten und ist nicht immer einfach. Es kann sehr hektisch zugehen und tagt\u00e4glich kommt eine Flut an Anfragen rein. Servicedesk-Mitarbeiter m\u00fcssen oft Feuerwehr spielen um zu vermeiden, dass nicht ein \u201cBrand\u201d an Incidents aufflammt. Sie reagieren mehr als sie agieren. Ein stressiger Arbeitsalltag geh\u00f6rt oftmals dazu.<\/p>\n<p>In unserem Video haben wir drei stressige Momente zusammengefasst, die jeder IT-Mitarbeiter kennt.<\/p>\n<div style=\"padding:56.25% 0 0 0;position:relative;\"><iframe src=\"https:\/\/player.vimeo.com\/video\/1037772177?badge=0&amp;autopause=0&amp;player_id=0&amp;app_id=58479\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write\" style=\"position:absolute;top:0;left:0;width:100%;height:100%;\" title=\"TOPdesk | 3 stressige Momente im Servicedesk\"><\/iframe><\/div>\n<p><script src=\"https:\/\/player.vimeo.com\/api\/player.js\"><\/script><\/p>\n<h2>Klingt das alles ein wenig zu vertraut?<\/h2>\n<p>Sie stehen damit nicht alleine da.\u00a0<a href=\"https:\/\/www.topdesk.com\/de\/blog\/stress-am-servicedesk\/\">Lesen Sie unseren Blogartikel<\/a>\u00a0und erfahren Sie, warum Sie sich um den Stress im Servicedesk k\u00fcmmern sollten und wie Sie Abhilfe schaffen k\u00f6nnen.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Die Arbeit im Servicedesk ist nicht immer einfach, Stress geh\u00f6rt oft zur Tagesordnung. Unser Video zeigt die 3 stressigsten Momente.<\/p>\n","protected":false},"author":1,"featured_media":19273,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_searchwp_excluded":"","inline_featured_image":false,"editor_notices":[],"footnotes":""},"class_list":["post-19267","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry"],"acf":{"blog_author":"","blog_hubspot_cta_link":"","toc_display":"not-visible","blog_promotion_overwrite":false,"blog_promotion":false},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.0 (Yoast SEO v27.0) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>3 stressige Momente im Servicedesk<\/title>\n<meta name=\"description\" content=\"Die Arbeit im Servicedesk ist nicht immer einfach, Stress geh\u00f6rt oft zur Tagesordnung. 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