TOPdesk pricing

Find the best TOPdesk for your business

Small business

$15
Starting price per month.

Do you work in a smaller organization where service departments simply manage calls, requests and assets?

With TOPdesk Lite, you can:

  • Support your end users by easily logging tickets and requests
  • Manage IT assets like software, computers and telephones in one CMDB
  • Set up a portal as a knowledge base and way to contact your end users
  • Measure your performance with standard reports
  • Easily get in touch with all your suppliers
  • Connect TOPdesk to other tools with the TOPdesk API
Request pricing

Growing business

 TOPdesk Professional for growing businesses

Your price is based on your numbers of modules and callers or agents.

Does your business have a few service desk operators? And are you looking for more extensive support for your customers?

TOPdesk Professional offers the same options as Lite, plus you can:

  • Assign tasks within your IT department and to suppliers
  • Give your end users a personalized portal to log their own requests and find information
  • Reserve rooms, laptops and projectors
  • Create straightforward workflows with authorizations for your service desk colleagues
  • Measure your performance with extensive reports
Request pricing

Mature organization

 TOPdesk Enterprise for mature businesses

Your price is based on your numbers of modules and callers or agents.

Does your business have a multi-person service desk? Do you work across multiple branches? With departments like HR, IT and Facilities that collaborate?

TOPdesk Enterprise offers the same options as Professional, plus you can:

  • Easily work in one environment with multiple departments
  • Set up filters to safeguard sensitive data
  • Create complex workflows throughout your business
  • Make extensive reservations, based on details such as room size, available assets and catering
  • Manage your properties and buildings
  • Record the arrival of your visitors
Request pricing

Which features does each TOPdesk solution offer?

TOPdesk is modular and flexible. The list below shows you which modules are available for each product:

1

The modules you need

TOPdesk is modular, meaning you only pay for the modules you use. It’s that flexible. Easily expand as your business grows, or switch off modules you don’t use.

2

Number of callers or agents

TOPdesk’s flexible licensing model is based on the number of callers or your service agents – whatever benefits you most.

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Available integrations

Does your organization work with a variety of software applications? No problem. You can easily integrate TOPdesk with other applications such as Active Directory and Skype for Business. Visit TOPdesk’s Marketplace for an overview of all our integrations.

Looking to integrate with even more tools? TOPdesk offers an API that lets you make your own simple integrations.

Which TOPdesk solution is right for me?

Want to find out which TOPdesk is right for your organization? Fill out the form below and we’ll get in touch.

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