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<oembed><version>1.0</version><provider_name>T1 TOPdesk - EN</provider_name><provider_url>https://www.topdesk.com/en</provider_url><author_name>Camille</author_name><author_url>https://www.topdesk.com/en/blog/author/camillec-2-2/</author_url><title>Send custom notifications for all types of tasks | Better support, happy customers | TOPdesk</title><type>rich</type><width>600</width><height>338</height><html>&lt;blockquote class="wp-embedded-content" data-secret="9Lb4QhdIOQ"&gt;&lt;a href="https://www.topdesk.com/en/blog/custom-notifications/"&gt;Send custom notifications for all types of tasks&lt;/a&gt;&lt;/blockquote&gt;&lt;iframe sandbox="allow-scripts" security="restricted" src="https://www.topdesk.com/en/blog/custom-notifications/embed/#?secret=9Lb4QhdIOQ" width="600" height="338" title="&#x201C;Send custom notifications for all types of tasks&#x201D; &#x2014; T1 TOPdesk - EN" data-secret="9Lb4QhdIOQ" frameborder="0" marginwidth="0" marginheight="0" scrolling="no" class="wp-embedded-content"&gt;&lt;/iframe&gt;&lt;script type="text/javascript"&gt;
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</html><thumbnail_url>https://www.topdesk.com/en/wp-content/media/sites/30/Blog-header-Shared-Service-Model-2025@0.5x.png</thumbnail_url><thumbnail_width>1200</thumbnail_width><thumbnail_height>600</thumbnail_height><description>The feature to send out standard notifications resonated with TOPdesk customers. Many of you brought up ideas for additional options, for example more triggers. The requests turned out to be quite diverging, so we decided to extend the system with a flexible solution that supports all processes. Therefore, you can also dive deeper into the</description></oembed>
