{"version":"1.0","provider_name":"T1 TOPdesk - EN","provider_url":"https:\/\/www.topdesk.com\/en","author_name":"Timon","author_url":"https:\/\/www.topdesk.com\/en\/blog\/author\/t-dieterichtopdesk-com\/","title":"The essential ITSM features that power modern service desks | Better support, happy customers | TOPdesk","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"kOQ2Om7dx7\"><a href=\"https:\/\/www.topdesk.com\/en\/blog\/itsm-features-software-guide\/\">The essential ITSM features that power modern service desks<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/www.topdesk.com\/en\/blog\/itsm-features-software-guide\/embed\/#?secret=kOQ2Om7dx7\" width=\"600\" height=\"338\" title=\"&#8220;The essential ITSM features that power modern service desks&#8221; &#8212; T1 TOPdesk - EN\" data-secret=\"kOQ2Om7dx7\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/www.topdesk.com\/en\/wp-includes\/js\/wp-embed.min.js\n\/* ]]> *\/\n<\/script>\n","thumbnail_url":"https:\/\/www.topdesk.com\/en\/wp-content\/media\/sites\/30\/ITSMFeatures.jpg","thumbnail_width":2048,"thumbnail_height":1024,"description":"Discover the key ITSM features that improve service delivery, reduce costs, and enhance user experience. Learn what to look for in ITSM software and how TOPdesk helps your service desk thrive."}