{"id":17260,"date":"2020-05-06T05:25:57","date_gmt":"2020-05-06T03:25:57","guid":{"rendered":"https:\/\/www.topdesk.com\/hu\/?p=17260"},"modified":"2024-10-23T15:05:41","modified_gmt":"2024-10-23T13:05:41","slug":"mi-a-szolgaltataskatalogus","status":"publish","type":"post","link":"https:\/\/www.topdesk.com\/hu\/blog\/mi-a-szolgaltataskatalogus\/","title":{"rendered":"Mi a szolg\u00e1ltat\u00e1skatal\u00f3gus \u00e9s mire haszn\u00e1lhat\u00f3?"},"content":{"rendered":"<p>N\u00e9zd meg ezt a r\u00f6vid, egyperces vide\u00f3t, ahol bemutatjuk az ITSM egyik eszk\u00f6z\u00e9t: a szolg\u00e1ltat\u00e1skatal\u00f3gust. Mi is ez, \u00e9s hogyan seg\u00edthet a munk\u00e1dban?<\/p>\n<p>A csapatod val\u00f3sz\u00edn\u0171leg sok id\u0151t t\u00f6lt azzal, hogy szolg\u00e1ltat\u00e1sokkal \u00e9s eszk\u00f6z\u00f6kkel kapcsolatos k\u00e9rd\u00e9sekre v\u00e1laszol, mint p\u00e9ld\u00e1ul \u201eHogyan ig\u00e9nyelhetek \u00faj telefont?\u201d vagy \u201eKaphatok seg\u00edts\u00e9get az iPademhez?\u201d Val\u00f3sz\u00edn\u0171leg sz\u00edvesebben t\u00f6lten\u00e9k az id\u0151t a probl\u00e9m\u00e1k t\u00e9nyleges megold\u00e1s\u00e1val \u00e9s a szolg\u00e1ltat\u00e1sok ny\u00fajt\u00e1s\u00e1val, igaz?<\/p>\n<p>Itt j\u00f6n a k\u00e9pbe a szolg\u00e1ltat\u00e1skatal\u00f3gus.<\/p>\n<p>Ez a vide\u00f3 bemutatja egy percben, hogyan szabad\u00edthatsz fel id\u0151t a csapat sz\u00e1m\u00e1ra a szolg\u00e1ltat\u00e1skatal\u00f3gus haszn\u00e1lat\u00e1val, hogy a val\u00f3ban fontos dolgokra koncentr\u00e1lhassanak.<\/p>\n<p><a href=\"https:\/\/vimeo.com\/1022440209?autoplay=1\" target=\"_new\" rel=\"noopener\">https:\/\/vimeo.com\/1022440209<\/a><\/p>\n<h3>Szeretn\u00e9l t\u00f6bbet megtudni a szolg\u00e1ltat\u00e1skatal\u00f3gusokr\u00f3l?<\/h3>\n<p>A vide\u00f3 az \u00f6nkiszolg\u00e1l\u00f3 \u00fcgyf\u00e9lport\u00e1l alapjait mutatja be. Ha m\u00e9g t\u00f6bbet olvasn\u00e1l a t\u00e9m\u00e1r\u00f3l, n\u00e9zd meg az al\u00e1bbi tartalmainkat:<\/p>\n<ul>\n<li>Blog: <a href=\"https:\/\/www.topdesk.com\/hu\/blog\/digitalis-onkiszolgalas\" target=\"_new\" rel=\"noopener\">Digit\u00e1lis \u00f6nkiszolg\u00e1l\u00e1s az \u00fcgyf\u00e9lszolg\u00e1laton<\/a><\/li>\n<li>Blog: <a href=\"https:\/\/www.topdesk.com\/hu\/blog\/tegye-ugyfelkozpontuva-a-szolgaltataskatalogust\" target=\"_new\" rel=\"noopener\">Tedd \u00fcgyf\u00e9lk\u00f6zpont\u00fav\u00e1 a szolg\u00e1ltat\u00e1skatal\u00f3gust<\/a><\/li>\n<li>E-book: <a href=\"https:\/\/www.topdesk.com\/hu\/e-konyvek\/onkiszolgalas\/\" target=\"_new\" rel=\"noopener\">\u00datmutat\u00f3 az \u00f6nkiszolg\u00e1l\u00e1shoz<\/a><\/li>\n<\/ul>\n<h3>Sz\u00edvesen olvasn\u00e1l vagy l\u00e1tn\u00e1l hasonl\u00f3 tartalmakat?<\/h3>\n<p>Iratkozz fel a blog h\u00edrlevel\u00fcnkre, amelyet havonta egyszer k\u00fcld\u00fcnk, hogy mindig megkapd a legfrissebb tartalmakat!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>N\u00e9zd meg ezt a r\u00f6vid, egyperces vide\u00f3t, ahol bemutatjuk az ITSM egyik eszk\u00f6z\u00e9t: a szolg\u00e1ltat\u00e1skatal\u00f3gust. Mi is ez, \u00e9s hogyan seg\u00edthet a munk\u00e1dban? A csapatod val\u00f3sz\u00edn\u0171leg sok id\u0151t t\u00f6lt azzal, hogy szolg\u00e1ltat\u00e1sokkal \u00e9s eszk\u00f6z\u00f6kkel kapcsolatos k\u00e9rd\u00e9sekre v\u00e1laszol, mint p\u00e9ld\u00e1ul \u201eHogyan ig\u00e9nyelhetek \u00faj telefont?\u201d vagy \u201eKaphatok seg\u00edts\u00e9get az iPademhez?\u201d Val\u00f3sz\u00edn\u0171leg sz\u00edvesebben t\u00f6lten\u00e9k az id\u0151t a probl\u00e9m\u00e1k<\/p>\n","protected":false},"author":379,"featured_media":17263,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_searchwp_excluded":"","inline_featured_image":false,"editor_notices":[],"footnotes":""},"class_list":["post-17260","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry"],"acf":{"blog_author":"","blog_hubspot_cta_link":"","toc_display":"not-visible","blog_promotion_overwrite":false,"blog_promotion":false},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.0 (Yoast SEO v27.0) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Mi a szolg\u00e1ltat\u00e1skatal\u00f3gus \u00e9s mire haszn\u00e1lhat\u00f3? | TOPdesk Blog<\/title>\n<meta name=\"description\" content=\"Ismerd meg a szolg\u00e1ltat\u00e1skatal\u00f3gus el\u0151nyeit egy r\u00f6vid vide\u00f3ban, \u00e9s tudd meg, hogyan seg\u00edtheti csapatod munk\u00e1j\u00e1t!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.topdesk.com\/hu\/blog\/mi-a-szolgaltataskatalogus\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Mi a szolg\u00e1ltat\u00e1skatal\u00f3gus \u00e9s mire haszn\u00e1lhat\u00f3?\" \/>\n<meta property=\"og:description\" content=\"Ismerd meg a szolg\u00e1ltat\u00e1skatal\u00f3gus el\u0151nyeit egy r\u00f6vid vide\u00f3ban, \u00e9s tudd meg, hogyan seg\u00edtheti csapatod munk\u00e1j\u00e1t!\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.topdesk.com\/hu\/blog\/mi-a-szolgaltataskatalogus\/\" \/>\n<meta property=\"og:site_name\" content=\"T3 TOPdesk - HU\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/TOPdesk\/\" \/>\n<meta property=\"article:published_time\" content=\"2020-05-06T03:25:57+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-10-23T13:05:41+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.topdesk.com\/hu\/wp-content\/media\/sites\/51\/Customer_experience_hack.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"566\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Camille\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@topdesk\" \/>\n<meta name=\"twitter:site\" content=\"@topdesk\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Camille\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.topdesk.com\/hu\/blog\/mi-a-szolgaltataskatalogus\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.topdesk.com\/hu\/blog\/mi-a-szolgaltataskatalogus\/\"},\"author\":{\"name\":\"Camille\",\"@id\":\"https:\/\/www.topdesk.com\/hu\/#\/schema\/person\/d5c66687e696681558408f7365411160\"},\"headline\":\"Mi a szolg\u00e1ltat\u00e1skatal\u00f3gus \u00e9s mire haszn\u00e1lhat\u00f3?\",\"datePublished\":\"2020-05-06T03:25:57+00:00\",\"dateModified\":\"2024-10-23T13:05:41+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.topdesk.com\/hu\/blog\/mi-a-szolgaltataskatalogus\/\"},\"wordCount\":260,\"publisher\":{\"@id\":\"https:\/\/www.topdesk.com\/hu\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.topdesk.com\/hu\/blog\/mi-a-szolgaltataskatalogus\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.topdesk.com\/hu\/wp-content\/media\/sites\/51\/Customer_experience_hack.png\",\"articleSection\":[\"Munkav\u00e1llal\u00f3i \u00e9lm\u00e9ny\",\"\u00d6nkiszolg\u00e1l\u00e1s\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.topdesk.com\/hu\/blog\/mi-a-szolgaltataskatalogus\/\",\"url\":\"https:\/\/www.topdesk.com\/hu\/blog\/mi-a-szolgaltataskatalogus\/\",\"name\":\"Mi a szolg\u00e1ltat\u00e1skatal\u00f3gus \u00e9s mire haszn\u00e1lhat\u00f3? 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