{"version":"1.0","provider_name":"T1 TOPdesk - NL","provider_url":"https:\/\/www.topdesk.com\/nl","author_name":"Timon","author_url":"https:\/\/www.topdesk.com\/nl\/blog\/author\/t-dieterichtopdesk-com\/","title":"Agile Service Management vs. ITIL: Botsing of balans? | Geweldige service, blije klanten | TOPdesk","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"sD6kZ0PMVm\"><a href=\"https:\/\/www.topdesk.com\/nl\/blog\/agile-service-management-einde-itil\/\">Agile Service Management vs. ITIL: Botsing of balans?<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/www.topdesk.com\/nl\/blog\/agile-service-management-einde-itil\/embed\/#?secret=sD6kZ0PMVm\" width=\"600\" height=\"338\" title=\"&#8220;Agile Service Management vs. ITIL: Botsing of balans?&#8221; &#8212; T1 TOPdesk - NL\" data-secret=\"sD6kZ0PMVm\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/www.topdesk.com\/nl\/wp-includes\/js\/wp-embed.min.js\n\/* ]]> *\/\n<\/script>\n","thumbnail_url":"https:\/\/www.topdesk.com\/nl\/wp-content\/media\/sites\/32\/hubspot-blog_headers_agile_2-2.jpg","thumbnail_width":764,"thumbnail_height":360,"description":"Binnen IT wint agile aan populariteit. Maar is agile service management wel te verenigen met het dichtgetimmerde ITIL? Je zou misschien zeggen van niet. Agile expert Bas geeft zijn mening in dit blog."}