TOPdesk announced today that it has partnered with Sensorla to expand its global presence to Asia. Through this strategic partnership, TOPdesk and Sensorla will provide Asian customers with localised implementations and proven best practices in the area of IT Service Management (ITSM) and Facilities Management (FM) software.
TOPdesk is named as one of the best 5 ITSM and ESM vendors worldwide by analyst firm Research In Action. We are described as an established vendor ‘on a fast growth trajectory towards the top three’, scoring extremely well in customer satisfaction with the best price versus value compared to all competitors.
In 2017 our TOPdesk colleagues were excited to attend the IP EXPO for the first time, and we’re even more thrilled to be attending again for the third time in 2019. See highlights from 2018 The Manchester-based event delivers ‘brand new exclusive content and senior level insights from across the industry’, but it also provides […]
The impact of DevOps on service delivery is more prominent now than ever before. In her webinar on BrightTALK, TOPdesk USA president Nancy Van Elsacker Louisnord shows you how you can achieve excellent customer experience by aligning DevOps and ITSM.
For the past 12 years, TOPdesk has continued to support an amazing NGO: The Digital Education Africa Network (DEAN). At this gift-giving time of year, we would like to share with you what they’re all about.
Delight your customers with a new look-and-feel for your TOPdesk. With this style kit you can decorate your TOPdesk login-screen and Self Service Portal with a festive winter appearance.
TOPdesk has been named a 2018 Gartner Peers Insights Customers’ Choice for IT Service Management. We’re especially excited to share this news because it is based on reviews from you – our customers who love our products. The Customers’ Choice is a ranking of vendors by verified end-user professionals – which includes IT professionals or […]
You may have heard of our new tagline: Guides to service excellence. But what does it mean? To answer this question, we created this video. It shows a little bit of who we are. What we strive towards. And how we help you achieve service excellence.
This December, TOPdesk will be at IT in the Park in Edinburgh – The biggest conference of its kind in Scotland! Now in its 4th year, IT in the Park returns with another great line-up of thought leaders and experts sharing best practice in the ITSM and IT Operations. This also includes the opportunity for […]
Have you ever heard of Movember? It’s that time of year again when men and women around the world grow their mustache, dye it, or stick one on. Why? They’re raising awareness for prostate cancer, testicular cancer and men’s health in general. This year is the seventh time that a team of TOPdesk colleagues is […]
From 4 to 8 November TOPdesk will attend the Gartner Symposium/ITxpo in Barcelona. Join us and explore new ways of thinking and find the trusted insights and guidance you need to lead your organization with confidence.
The results are in. Leading global research and advisory firm, Forrester Research, named TOPdesk a strong performer in their latest Forrester Wave for Enterprise Service Management (ESM). We racked up the highest scores possible for three specific criteria: execution road map, customer numbers and growth in revenue. Enterprise Service Management (ESM) is the application of […]
TOPdesk has already been working in the Caribbean with consultant Ronald Lieuw Sjong from Next Step Consulting. To support customers in the Caribbean even better, TOPdesk has recently partnered up with Proffid International. Proffid International has been located on Aruba, Bonaire, Curaçao and Saint Martin for a couple of years now. Jennifer van Gaalen is […]
In 2017 our TOPdesk colleagues were excited to attend the IP EXPO for the first time, and we’re even more thrilled to be attending again in 2018. The Manchester-based event delivers “brand new exclusive content and senior level insights from across the industry”, but it also provides us with a great opportunity to increase our […]
Would you like to stay up-to-date on your calls with TOPdesk Support from your own TOPdesk environment? TOPdesk Support is now connected to Worcade.
From 25 to 27 April, TOPdesk will be at the European Facility Management Conference in Madrid. This year’s theme: Consolidating the Global Scope of Facility Management.