02 Feb 2022
SDI: Changing Perceptions of IT: XLAs not SLAs
TOPdesk will be speaking at the Changing Perceptions of IT: XLAs not SLAs event hosted by the Service Desk Institute on Wednesday 2nd March 2022.
The virtual event is free to attend and you can hear how IT have increased positive perceptions of their team within their organisation. Discover why moving away from service level agreements to experience level agreements improves employee experiences.