[WEBINAR] Levelling Up your Incident Management

The ‘Levelling up your TOPdesk’ stream is aimed at enabling Application Managers and Service Delivery Managers to optimise their use of TOPdesk, so will be more technical than our ‘getting started with’ stream.

This webinar will be focusing on:

Introduction of auto-assignment functionality
Review of quick win action sequences within incident management (ie. Auto-closure)
Advanced incident reporting

More information and sign up