Stop drowning in IT tickets. Take control of your IT services with TOPdesk.
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Our service desk helps end users much more quickly. It's great to have everything in one clear overview: how many calls are coming in, who is handling which call, and the status.
The people at TOPdesk are always quick to respond to questions or problems. When we're tinkering with our system again, they have good ideas. They simply radiate competence.
The software is extremely good, but the support is in another league. The team are extremely friendly, very knowledgeable and will almost always know the answer immediately.
TOPdesk is customizable in a user-friendly way. Other tools I worked with required technical and expert-level knowledge to make different queues, portals, and categories.
User feedback’s been overwhelmingly positive. Our reports for customer service are always high, with over 90% reporting a great experience.
Manage IT tickets with ease. Automatically prioritize tickets, assign them to the right person, and keep users in the loop with automated updates.
Know exactly what IT equipment you have, who’s using it, and when it needs replacing, without digging through spreadsheets.
Replace a computer or roll out new software without the chaos. Plan every step in one clear timeline view.
Integrate with TOPdesk Marketplace or customize your setup using our flexible API to keep your essential tools connected
Even though it’s a ticketing solution, we’re always able to customize the solution and tweak it to meet our different and specific needs.
