Do your job without the hassle. With TOPdesk, you manage your IT requests from one place. Less stress, better results, and more time for work that deserves a human touch. Finally.
Bringing you one place to handle requests, instead of scattered emails and chat messages. A chatbot for the repetitive questions. AI for the tedious admin. A knowledge base so you stop solving the same thing twice. End users stay informed, you stay sane.
It’s time to end the chaos. Keep track of incoming requests, automatically prioritize and assign tickets to the right agent. Share your progress with automated emails.
Give your end users everything they need to submit requests, check on status updates and find their own answers to everyday issues. Everyone wins.
Document and publish every resolution to provide better and faster support. Your team is no longer solving the same things over and over, from scratch.
Keep email, portal, chat communications centralized in one platform to improve tracking, overview and issue resolution. Scattered comms no more.
Fire up our chatbot for everything you can automate, from password resets to first line support questions. End users get answers faster. More result, less on your plate.
Remove the noise and save time for the important stuff with AI-assisted incident categorization, incident summarization and instant knowledge item generation.
If you only need simple ticketing, we’re probably not the right fit. But if you want solid helpdesk features as part of a platform that grows with you, we’ve got you. Our plans also include asset management, dashboards, and reporting, so you’re set when your needs expand.
Bring virtual assistants, network scans and personnel data into TOPdesk with 100+ integrations in the TOPdesk Marketplace. Or build your own with the API, so you can continue to use your important tools.
TOPdesk is a standard tool, but flexible enough to personalize. Our experts use 30+ years of best practices to get you started in no time. Guaranteed success, without the heavy lifting.
TOPdesk is easy to use and maintain. Tweak the software as your needs change, so your service delivery continues to hit the mark – no coding experience or consultants needed.
We’re here to help. Our local teams – from Sales to 24/5 Support – are just around the corner. And with a close community of peers and experts, there’s always someone to cheer you on as you grow.
Take TOPdesk for a spin! Experience first-hand how TOPdesk works for both operators and end users.
