27 Nov 2018
TOPdesk named a 2018 Gartner Peer Insights Customers’ Choice for IT Service Management
TOPdesk has been named a 2018 Gartner Peers Insights Customers’ Choice for IT Service Management. We’re especially excited to share this news because it is based on reviews from you – our customers who love our products.
The Customers’ Choice is a ranking of vendors by verified end-user professionals – which includes IT professionals or business users who have had experience purchasing, implementing or using IT Service Management tools. It takes into account both the number of end-user reviews and the overall user ratings.
A total of 375 enterprise-grade users rated TOPdesk a score of 4.7 out of 5 as of November 26, 2018, praising TOPdesk’s fast implementation, user friendly interface and the quality of service and support.
“We are very proud to be a Gartner Peers Insights Customers’ Choice and believe it’s a true testament to the service we provide our customers around the world”, says Ramon van Leeuwen, Chief Customer Officer at TOPdesk. “Service Excellence is at the heart of everything we do at TOPdesk. This means that we believe that making your services a little bit better every day is the secret behind happy customers and successful organizations.”
Are you a happy TOPdesk customer? Leave a review on Gartner Peer Insights
About Peer Insights
Peer Insights is an online platform of ratings and reviews of IT software and services. These reviews are written and read by IT professionals and technology decision-makers. The goal is to help IT leaders make more insightful purchase decisions and help technology providers improve their products by receiving objective, unbiased feedback from their customers. Gartner Peer Insights includes more than 70,000 verified reviews in more than 200 markets. For more information, please visit www.gartner.com/reviews/home.
Gartner Peer Insights Customers’ Choice
Gartner Peer Insights Customers’ Choice constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates.