News

02 Apr 2020

Selfserviceportal en TOPdesk Chat tijdelijk gratis vanwege COVID-19

Het nieuwe coronavirus (COVID-19) zorgt ervoor dat iedereen zoveel mogelijk thuiswerkt. Een grote aanpassing voor je eindgebruikers, maar waarschijnlijk ook […]

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16 Mar 2020

TOPdesk UK: Update on COVID-19

Whilst the uncertainty of the Coronavirus COVID-19 pandemic has escalated globally, TOPdesk is maintaining its focus on the wellbeing and […]

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26 Feb 2020

TOPdesk recognized by Gartner in the midsize context of the “Magic Quadrant for IT Service Management Tools”

Gartner’s research helps MSEs (midsized enterprises) make more sense of the complex ITSM vendor landscape and identify the solutions that […]

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18 Feb 2020

TOPdesk Partners with Nearly One Quarter of All Universities in the UK

Because of the company’s long-term success supporting the education sector with its enterprise service management solution, TOPdesk UK announces that […]

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13 Feb 2020

Discover Manchester’s Innovative IT and Tech Sector with TOPdesk

Digital Transformation, Cloud, and AI. Join TOPdesk in exploring these three ITSM hot topics at the 2020 Digital Transformation EXPO […]

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03 Feb 2020

TOPdesk SEE is coming soon!

Mark 16 June 2020 in your calendar! This year’s TOPdesk SEE is all about navigating the digital transformation.

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29 Jan 2020

Room Management partnership between TOPdesk and GoBright

TOPdesk, a service management expert, and GoBright, a software developer for room booking, desk booking and visitor management, announce a new partnership.

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29 Jan 2020

Room Management partnership between TOPdesk and GoBright

TOPdesk, a service management expert, and GoBright, a software developer for room booking, desk booking and visitor management, announce a new partnership.

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23 Jan 2020

TOPdesk in Capterra’s top 20 maintenance management solutions

TOPdesk has been named one of Capterra’s top 20 most popular maintenance management solutions! We’re especially proud of this result, because actual user reviews played a big part in our ranking.

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27 Nov 2019

TOPdesk Recognised As A November 2019 Gartner Peer Insights Customers’ Choice For IT Service Management Tools

TOPdesk, a leading provider of enterprise IT service management solutions, is honored to announce that it’s a November 2019 Gartner […]

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15 Oct 2019

TOPdesk named a “Strong Performer” by Independent Research Firm

TOPdesk today announces that it has been named a “strong performer” by analyst firm, Forrester. TOPdesk is profiled as one […]

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26 Sep 2019

TOPdesk opens office in Melbourne, Australia

TOPdesk has opened a new office in Melbourne, Australia. With this addition, we now have 15 offices in 11 countries, making us more international than ever.

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17 Sep 2019

TOPdesk on Tour returns for 2019

TOPdesk on Tour is back for 2019 and we’ll be taking over our respective UK homes of London and Manchester […]

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16 Sep 2019

TOPdesk explore ‘The Science of Self Service’ at UITSCC&C in Australia

TOPdesk is expanding to Australia in October 2019. Ahead of the companies venture Down Under, UK Head of Consultancy Sumit […]

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07 Aug 2019

TOPdesk exhibiting at SDI’s ITSM Tools Live Demo Day in Edinburgh

On Wednesday 28th August 2019, TOPdesk will be presenting at SDI’s upcoming ITSM Tools Live Demo Day in Edinburgh. The […]

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04 Jun 2019

TOPdesk presenting at DevOps 2019 London

On 25 June, TOPdesk will be present at the DevOps Enterprise Summit (DOES) in London. We’ll join our partner Cloudbees […]

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15 May 2019

The Department for International Trade (DIT) supports TOPdesk’s continued presence, expansion and investment

TOPdesk has announced a further potential £2.3 million investment into its Manchester operations. It comes as the UK tops the […]

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07 May 2019

TOPdesk listed in 2019 Gartner Peer Insights ‘Voice of the customer’: IT service management tools

TOPdesk is pleased to share that we’ve been listed in the 2019 Gartner Peer Insights ‘Voice of the Customer’: IT […]

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02 Apr 2019

TOPdesk partners with Sensorla to expand its global presence to Asia

TOPdesk announced today that it has partnered with Sensorla to expand its global presence to Asia. Through this strategic partnership, TOPdesk and Sensorla will provide Asian customers with localised implementations and proven best practices in the area of IT Service Management (ITSM) and Facilities Management (FM) software.

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22 Feb 2019

TOPdesk named in top 5 global ITSM and ESM vendors

TOPdesk is named as one of the best 5 ITSM and ESM vendors worldwide by analyst firm Research In Action. […]

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19 Feb 2019

TOPdesk attend IP EXPO 2019

In 2017 our TOPdesk colleagues were excited to attend the IP EXPO for the first time, and we’re even more […]

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24 Jan 2019

Webinar: Radical transparency in DevOps and ITSM for an excellent customer experience

The impact of DevOps on service delivery is more prominent now than ever before. In her webinar on BrightTALK, TOPdesk USA president Nancy Van Elsacker Louisnord shows you how you can achieve excellent customer experience by aligning DevOps and ITSM.

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13 Dec 2018

Feeling the Holiday Spirit? Support education in Africa!

For the past 12 years, TOPdesk has continued to support an amazing NGO: The Digital Education Africa Network (DEAN). At […]

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05 Dec 2018

Holiday Style Kit for TOPdesk

Delight your customers with a new look-and-feel for your TOPdesk. With this style kit you can decorate your TOPdesk login-screen and Self Service Portal with a festive winter appearance.

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27 Nov 2018

TOPdesk named a 2018 Gartner Peer Insights Customers’ Choice for IT Service Management

TOPdesk has been named a 2018 Gartner Peers Insights Customers’ Choice for IT Service Management. We’re especially excited to share […]

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27 Nov 2018

Our new corporate movie

You may have heard of our new tagline: Guides to service excellence. But what does it mean? To answer this question, we created this video. It shows a little bit of who we are. What we strive towards. And how we help you achieve service excellence.

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22 Nov 2018

Meet TOPdesk at IT in the Park 2018 in Edinburgh

This December, TOPdesk will be at IT in the Park in Edinburgh – The biggest conference of its kind in […]

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29 Oct 2018

TOPdesk supports Movember for the 7th year in a row

Have you ever heard of Movember? It’s that time of year again when men and women around the world grow […]

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15 Oct 2018

Meet us at the Gartner Symposium/ITxpo

From 4 to 8 November TOPdesk will attend the Gartner Symposium/ITxpo in Barcelona. Join us and explore new ways of thinking and find the trusted insights and guidance you need to lead your organization with confidence.

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09 Oct 2018

Proud! Independent Forrester research names TOPdesk a strong performer in Enterprise Service Management

The results are in. Leading global research and advisory firm, Forrester Research, named TOPdesk a strong performer in their latest […]

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06 Sep 2018

TOPdesk on Tour 2018

We’re pleased to share that TOPdesk will again be On Tour in the UK: firstly in London on 31 October, and then in Manchester on 15 November.

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02 Aug 2018

New partner in the Caribbean

TOPdesk has already been working in the Caribbean with consultant Ronald Lieuw Sjong from Next Step Consulting. To support customers […]

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01 Mar 2018

TOPdesk attends the IP EXPO Manchester 2018

In 2017 our TOPdesk colleagues were excited to attend the IP EXPO for the first time, and we’re even more […]

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17 Nov 2017

TOPdesk on Tour 2017

This November, TOPdesk is touring the UK again. Join us in London on 1 November, and Manchester on 14 November.

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17 Nov 2017

TOPdesk Orlando update: hurricane Irma

TOPdesk’s USA office, located in Orlando, is currently closed due to hurricane Irma.

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17 Nov 2017

Working with TOPdesk Support via Worcade

Would you like to stay up-to-date on your calls with TOPdesk Support from your own TOPdesk environment? TOPdesk Support is now connected to Worcade.

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17 Nov 2017

TOPdesk attends Microsoft Inspire event

TOPdesk will attend Microsoft Inspire from 9 to 13 July in Washington D.C., USA.

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17 Nov 2017

Come visit TOPdesk at the EFMC

From 25 to 27 April, TOPdesk will be at the European Facility Management Conference in Madrid. This year’s theme: Consolidating the Global Scope of Facility Management.

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17 Nov 2017

TOPdesk attends Connect 2017

From 25 to 28 April, TOPdesk Canada will be attending Connect 2017: Canada’s learning and technology conference.

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17 Nov 2017

New TOPdesk 5 release for On Premises customers

On 29 March 2017 we released the latest TOPdesk 5. The service release 5.7.SR6 contains multiple performance and security fixes.

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17 Nov 2017

TOPdesk opens office in Norway

In October a new TOPdesk office opened in Norway. With this addition, we now have offices in 10 countries, making us more international than ever.

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17 Nov 2017

TOPdesk publishes product road map

At TOPdesk we strive to be as transparent as possible. We believe that by sharing our ambition, vision and development goals with our users, we become a better partner for our customers.

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