18 Jun 2021
TOPdesk earns Top Rated award and TrustRadius TRUE 2021 badge
We’re excited to announce that TrustRadius, a review site for business technology, has awarded TOPdesk with a 2021 Top Rated award in IT service management. They also gave TOPdesk a TrustRadius TRUE 2021 badge, which indicates a vendor’s support for collecting truthful, vetted, and verified user reviews.
Since 2016, the TrustRadius Top Rated Awards have become the industry standard for unbiased recognition of B2B technology products. For the 2021 Top Rated award, TOPdesk earned a trScore of 7.8 out of 10. The score was based on nearly 130 verified reviews by users across several market segments, including small businesses, mid-sized organizations, and large enterprises. TOPdesk also scored an 8.1 out of 10 in ‘Likelihood to Renew’, an 8.9 out of 10 in ‘Support’, and a 9 out of 10 in ‘Availability’.
TrustRadius-verified users shared their feedback about using TOPdesk’s solutions and services. According to one customer review, “[TOPdesk] is the right tool to get the job done. I’ve used several issue tracking systems, and I must admit that TOPdesk is the first system that actually got it right! TOPdesk gets better with each update. Even though we almost never need support, if it is needed, then we are served by professionals that follow up our questions by using their own TOPdesk system. They also pro-actively send information about problems they detect and their follow-up actions for these problems.”
Another verified user said, “TOPdesk! Can’t imagine my workspace without it!”
Want to see verified reviews from TOPdesk users? Check out TOPdesk’s reviews and ratings at TrustRadius.