Corporate social responsibility

We’re committed to doing better

Our mission is to improve and simplify people’s lives. And that commitment extends far beyond the software and services we provide. We are dedicated to actively minimizing our environmental footprint while maximizing our positive contribution to society.  

Taking responsibility together

TOPdesk’s corporate social responsibility (CSR) strategy is aimed at minimizing our negative impact and maximizing our positive impact.

Science Based Targets (SBTi) 

To ensure our emission reduction efforts align with the Paris Agreement and support the global transition toward a low-carbon economy, we have committed to the Science Based Targets initiative (SBTi). This commitment allows us to tackle climate action against strict international benchmarks. Our specific reduction targets are currently being reviewed by the SBTi organization, and we expect formal validation in November. 

Our emissions for 2024: 

  • Scope 1: 405 tCO₂e 
  • Scope 2: 405 tCO₂e 
  • Scope 3: 10,361 tCO₂e 

Our efforts are being recognized

We are proud to share that TOPdesk is one of the few software providers to have received the TrustRadius TechCares award seven times in a row! This award is a wonderful confirmation of our commitment to corporate social responsibility.
The recognition motivates us to continue on this path and to keep building a positive impact together with colleagues, customers and partners.

We are also proud to share our latest achievement with as “committed” members of Ecovadis sustainability assessment, with the score 49/100. EcoVadis is one of the world’s most trusted business sustainability rating platforms, used by over 130,000 companies globally as a standard for supply chain sustainability accountability, assessing companies across the environment, labour and human rights, ethics, and sustainable procurement. TOPdesk has received certification across all four pillars. 

Our primary product

Organizations all over the world use our software on a daily basis. We are aware that this allows us to make an impact on a large scale, therefore want to deliver our software in a sustainable way. This means coding our software more efficiently, finding more sustainable solutions for our SaaS hostingOpens , spring cleaning our data storage, and more.  

A large part of the environmental impact of our products comes from hosting our customers’ SaaS environments. Recently, Microsoft disclosed that the corporation achieved the key milestone to match 100% of our annual global electricity consumption with renewable energy. Because TOPdesk’s Software-as-a-Service (SaaS) infrastructure is exclusively supplied within this Microsoft Azure ecosystem, the platform inherits the decarbonized data center architecture. Consequently, all TOPdesk SaaS customers are hosted on servers powered by 100% renewable energy. Additionally, moving beyond the carbon neutral operations maintained since 2013, Microsoft has set a target to become carbon neutral by 2030. 

TOPdesk Foundation

TOPdesk Foundation is there to financially support ideas and initiatives from TOPdeskers. We believe that our employees are best placed to identify the needs of the communities we live in, as well as to interpret and apply the company’s core values in ways that can create a positive impact.
These are the requirements: 

  • The TOPdesker making the application should have a close personal involvement with the cause 
  • We like to find places where small donations can go a long way, for example for local organisations and initiatives 
  • We like to check that the charity or cause’s values match our own culture and values 

All TOPdesk employees are also given time to volunteer in their local community (for Dutch employees, this is 2.5% of their contract hours). 

Social

The success of TOPdesk depends on the success of our employees. But together we are also part of a larger society. That’s why we make sure that TOPdesk employees can be themselves at work, develop professionally and personally, and give back to the world.