At TOPdesk, we believe in helping people do the work they love and do best. To make this happen, we offer a service management solution that combines a ready-to-use tool with dedicated in-house experts.
We don’t just create software for consistently great service delivery. We make sure you can achieve your goals, step by step. Whether you want to focus on self-service or join forces with other service teams, our people have loads of best practices to share. And because our software is so easy to adjust, you can continue to make improvements to your service delivery, one step at a time.
We created a solution for service teams who want to make things happen.
Why? Because that’s exactly what we’re passionate about, too. Our employees care about making an impact, helping people, and learning and improving together. They’re driven by the desire to create organizations where everyone can thrive, every day. And our open, flat organizational culture gives them the freedom to do exactly that.
In the nineties, our CEO Wolter Smit was working his way through university as a programmer at a small IT business. His friend Frank Droogsma, co-founder of TOPdesk, worked there as a help desk operator.
Both Wolter and Frank experienced the problems help desk operators still face today first-hand. So, they rolled up their sleeves and started coding in an attic in Delft. Their goal? Helping other companies make their services better, simpler and smarter.
Over 25 years later, Wolter is still a geek at heart. Although he doesn’t code much anymore, he’s still actively involved in the development of our software.
Ready to dive into TOPdesk’s amazing journey in 2024? Our Annual Report 2024 is packed with exciting milestones, customer accounts, and a glimpse into our future plans.
Here’s why you should read it:
Celebrate our successes with us and get excited about what’s to come.
