TOPdesk customer stories

Discover how service teams like yours achieved success with TOPdesk
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Canada, Government
An agile service desk tool: From necessities to innovative use during COVID-19
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United Kingdom, Education
The power of a partnership
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USA, Education
Better cross-campus support with TOPdesk
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United Kingdom, Education
Utilizing self-service during the COVID-19 crisis
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Netherlands, Manufacturing & Retail
How TOPdesk’s Self-Service Portal takes service delivery to the next level
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United Kingdom, Government
Creating better user experiences with a unified service catalogue
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United Kingdom, Managed Service Providers
How this Managed Service Provider empowers their users with a helpdesk tool
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Canada, Education
"TOPdesk helps our daily workflow: we can track ticket history, giving us more insight."
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United Kingdom, Education
How the university puts students first across 19 service departments
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United Kingdom, Manufacturing & Retail
Hörmann (UK) Ltd.’s Journey to Professionalising Their Facilities Management Services
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United Kingdom, Education
Creating a services hub for excellent student support with TOPdesk
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United Kingdom, Finance & Legal
Choosing a new tool to transform the user experience of their help desk
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United Kingdom, Government
“We discovered that TOPdesk is a genuine shared services tool”
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United Kingdom, Healthcare
“Over 90% over our customers now report having a great experience”
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Canada, Education
“TOPdesk makes your agents seem like superheroes and invisible all at the same time.”
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United Kingdom, Education
How the school improved its self-service uptake and customer happiness
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Netherlands, Education
How the university's service departments joined efforts for a better customer experience
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Netherlands, Manufacturing & Retail
How KLM catering service has improved communication across their departments
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USA, Education
The university now empowers staff and students to solve their own problems
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Netherlands, Managed Service Providers
Moving from messy to-do lists towards an organized ticketing system
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Canada, Education
How the school's service desk automated IT services and boosted their image
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United Kingdom, Education
How the university’s IT Services department changed its culture
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United Kingdom, Education
How the university created a TOPdesk-based service called UniDesk
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United Kingdom, Government
How the everyday work in the IT department became more streamlined and stress-free
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United Kingdom, Government
Welsh councils share a TOPdesk license and service management best practices
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