TOPdesk customer stories

Discover how service teams like yours achieved success with TOPdesk
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United Kingdom, Manufacturing & Retail
Delivering success through a phased implementation
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Canada, Manufacturing & Retail
Streamlining IT processes with ITAM and knowledge management
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Canada, Education
Asset management, sharing knowledge and a school board navigating remote work
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United Kingdom, Education
How setting up an easy-to-use self-service offering can help switching off email.
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Canada, Government
Implementing an ITSM tool for a governmental organization during COVID-19
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United Kingdom, Education
A new chapter: Enhancing services and elevating opportunities
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USA, Education
Better cross-campus support with TOPdesk
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United Kingdom, Education
Adapting Reservations Management for the new normal
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United Kingdom, Education
Building efficient integrations with the TOPdesk API
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United Kingdom, Education
An API with endless possibilities
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Netherlands, Healthcare
How the hospital keeps 11,000 medical instruments in perfect condition
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United Kingdom, Professional services
A transparent partnership: community, honesty, efficiency
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United Kingdom, Manufacturing & Retail
Success through simplicity: an industry fit
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Denmark, Manufacturing & Retail
STG's plug and play: a “one process strategy” for international collaboration
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Ireland, Utilities
A methodology for success: transforming service delivery
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Netherlands, Education
Going to classes safely thanks to rapid coronavirus testing
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United Kingdom, Education
Providing new possibilities for schools
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Netherlands, Healthcare
One central system for delivering better care
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Canada, Government
An agile service desk tool: From necessities to innovative use during COVID-19
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United Kingdom, Education
The power of a partnership
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United Kingdom, Education
Utilizing self-service during the COVID-19 crisis
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Netherlands, Manufacturing & Retail
How TOPdesk’s Self-Service Portal takes service delivery to the next level
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United Kingdom, Government
Creating better user experiences with a unified service catalogue
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United Kingdom, Managed Service Providers
How this Managed Service Provider empowers their users with a helpdesk tool
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Canada, Education
"TOPdesk helps our daily workflow: we can track ticket history, giving us more insight."
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United Kingdom, Education
How the university puts students first across 19 service departments
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United Kingdom, Manufacturing & Retail
Hörmann (UK) Ltd.’s Journey to Professionalising Their Facilities Management Services
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United Kingdom, Education
Creating a services hub for excellent student support with TOPdesk
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United Kingdom, Professional services
Choosing a new tool to transform the user experience of their help desk
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United Kingdom, Government
“We discovered that TOPdesk is a genuine shared services tool”
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United Kingdom, Healthcare
“Over 90% over our customers now report having a great experience”
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Canada, Education
“TOPdesk makes your agents seem like superheroes and invisible all at the same time.”
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United Kingdom, Education
How the school improved its self-service uptake and customer happiness
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Netherlands, Education
How the university's service departments joined efforts for a better customer experience
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Netherlands, Manufacturing & Retail
How KLM catering service has improved communication across their departments
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USA, Education
The university now empowers staff and students to solve their own problems
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Canada, Education
How the school's service desk automated IT services and boosted their image
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United Kingdom, Education
How the university’s IT Services department changed its culture
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United Kingdom, Education
How the university created a TOPdesk-based service called UniDesk
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United Kingdom, Government
How the everyday work in the IT department became more streamlined and stress-free
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United Kingdom, Government
Welsh councils share a TOPdesk license and service management best practices
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