TOPdesk customer stories

Discover how service teams like yours achieved success with TOPdesk
Filter by industry and location

  • Industry

  • Location

United Kingdom, Education
Utilizing self-service during the COVID-19 crisis
Read their story
United Kingdom, Government
Creating better user experiences with a unified service catalogue
Read their story
USA, Education
Better cross-campus support with TOPdesk
Read their story
United Kingdom, Managed Service Providers
How this Managed Service Provider empowers their service users with a helpdesk tool
Read their story
United Kingdom, Education
How the university puts students first across 19 service departments
Read their story
United Kingdom, Education
Creating a services hub for excellent student support with TOPdesk
Read their story
United Kingdom, Finance & Legal
Choosing a new tool to transform the user experience of their help desk
Read their story
Canada, Education
"TOPdesk helps our daily workflow: we can track ticket history, giving us more insight."
Read their story
United Kingdom, Government
“We discovered that TOPdesk is a genuine shared services tool”
Read their story
United Kingdom, Healthcare
“Over 90% over our customers now report having a great experience”
Read their story
Canada, Education
“TOPdesk makes your agents seem like superheroes and invisible all at the same time.”
Read their story
United Kingdom, Education
How the school improved its self-service uptake and customer happiness
Read their story
Netherlands, Education
How the university's service departments joined efforts for a better customer experience
Read their story
Netherlands, Manufacturing & Retail
How KLM catering service has improved communication across their departments
Read their story
USA, Education
The university now empowers staff and students to solve their own problems
Read their story
Netherlands, Managed Service Providers
Moving from messy to-do lists towards an organized ticketing system
Read their story
Canada, Education
How the school's service desk automated IT services and boosted their image
Read their story
United Kingdom, Education
How the university’s IT Services department changed its culture
Read their story
United Kingdom, Education
How the university created a TOPdesk-based service called UniDesk
Read their story
United Kingdom, Government
How the everyday work in the IT department became more streamlined and stress-free
Read their story
United Kingdom, Government
Welsh councils share a TOPdesk license and service management best practices
Read their story