The real value of TOPdesk: the cost, the benefits, and the evidence

Your IT team is drowning in tickets while fire-fighting daily issues. You know the problems are real – but do you have the numbers to justify fixing them?

Join our live webinar on 12 March, where we’ll walk you through independent research that quantifies what organizations actually achieved using TOPdesk. Forrester Consulting measured the outcomes in a TOPdesk-commissioned Total Economic Impact™ study: 211% 3-year ROI, €826K net present value, and payback in under 6 months.

We’ll break down what challenges customers had prior to TOPdesk, how the TOPdesk benefits were calculated by Forrester, share real customer results, and answer your questions about building a business case for change.

This webinar is perfect for sharing with colleagues and stakeholders who need to see the actual impact of TOPdesk – forward the invite to anyone involved in your ITSM decision.

 

Haven’t read the Total Economic Impact ™ study of TOPdesk yet?

<<Download it here.>>

Webinar Agenda

• The Business Value of TOPdesk – Key findings from the commissioned Forrester Total Economic Impact™ study, including prior challenges, productivity gains, cost savings, and efficiency improvements
• Customer Results in Action – Real-world example of TOPdesk benefits in practice
• Live Q&A – Your questions answered

 

Note: This webinar will be recorded and available on-demand to all registered attendees.

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