Migrating from On-Premise to SaaS Education United Kingdom Goodenough College is a postgraduate residence and educational trust in Bloomsbury, London, which recently…
Saving time and streamlining district activities Education USA Clear Creek Independent School District is a school district based in League City, Texas,…
Switching to TOPdesk Education United Kingdom Originally established as a School of Science and Art in 1891, Buckinghamshire New University…
Relaunching the SSP Education United Kingdom Bath Spa University offers the opportunity to study in some of the most stunning and…
How a Health Check gave clarity to the University’s ITSM Roadmap Education United Kingdom We spoke to Martin Staley, Head of Service Operations and Governance at The University…
Maximizing cross-departmental efficiency through automation Education Canada The University of Ottawa (uOttawa) is the largest English-French bilingual university in the world.…
How the TAFE empowers staff and students with TOPdesk’s self-service portal Education Australia Located in beautiful northeast Victoria, Wodonga TAFE (Technical and Further Education) is proud of…
Asset management, sharing knowledge and a school board navigating remote work Education Canada London District Catholic School Board (LDCSB) is a school board located in Southwestern Ontario,…
How setting up an easy-to-use self-service offering can help switching off email. Education United Kingdom EKC Group is comprised of six community-based colleges located in East Kent, UK. The…
A new chapter: Enhancing services and elevating opportunities Education United Kingdom LTE Group is a not-for-profit integrated education and skills group. They have around 4,200…
Better cross-campus support with TOPdesk Education USA The University of Memphis, based in Memphis Tennessee, hosts more than 20,000 students and…
Adapting Reservations Management for the new normal Education United Kingdom The University for the Creative Arts (UCA) is one of the UK’s top creative…
Building efficient integrations with the TOPdesk API Education United Kingdom Cranleigh School, based in Surrey, is one of the UK’s leading co-educational independent schools.…
Going to classes safely thanks to rapid coronavirus testing Education Netherlands Noorderpoort is one of the largest ROCs (regional education centres) in the Northern Netherlands…
Providing new possibilities for schools Education United Kingdom Millfield is one of the leading UK independent schools for boys and girls, aged…
The power of a partnership Education United Kingdom UniDesk is a shared service management solution for the Education Sector. In partnership with…
Utilizing self-service during the COVID-19 crisis Education United Kingdom Aston University is a public research university situated in the city centre of Birmingham....
"TOPdesk helps our daily workflow: we can track ticket history, giving us more insight." Education Canada Collège Boréal is a francophone college located in Sudbury, Ontario, and has 1,500 staff…
How the university puts students first across 19 service departments Education United Kingdom Keele University has been with TOPdesk since 2007, starting with TOPdesk Professional and moving…
Creating a services hub for excellent student support with TOPdesk Education United Kingdom Discover how the University of West Scotland's IT Services department transformed their operations with…
“TOPdesk makes your agents seem like superheroes and invisible all at the same time.” Education Canada The Conseil scolaire catholique Providence is the French language school board based in Ontario,…
How the school improved its self-service uptake and customer happiness Education United Kingdom The London School of Hygiene & Tropical Medicine is a world-leading centre for research…
How the university's service departments joined efforts for a better customer experience Education Netherlands TU Delft, is the largest and oldest Dutch public technological university, located in Delft,…
The university now empowers staff and students to solve their own problems Education USA Benefits of using TOPdesk Affordability, the ability to centralize the Rhodes Help that various…
How the school's service desk automated IT services and boosted their image Education Canada The District School Board of Niagara, based in Ontario, Canada, employs almost 3,000 teachers…
How the university’s IT Services department changed its culture Education United Kingdom Discover how The University of St Andrews IT Services department transformed their operations with…
How the university created a TOPdesk-based service called UniDesk Education United Kingdom With three colleges comprising 27 schools and 30 support departments, the University of Edinburgh…
