TOPdesk customer stories

Discover how service teams like yours achieved success with TOPdesk
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How the university puts students first across 19 service departments

Creating a services hub for excellent student support with TOPdesk

"TOPdesk helps our daily workflow: we’re can track ticket history, giving us more insight."

“Over 90% over our customers now report having a great experience”

“TOPdesk makes your agents seem like superheroes and invisible all at the same time.”

How the school improved its self-service uptake and customer happiness

How the university's service departments joined efforts for a better customer experience

The university now empowers staff and students to solve their own problems

How the school's service desk automated IT services and boosted their image

How the university’s IT Services department changed its culture

How the university created a TOPdesk-based service called UniDesk