"TOPdesk is customizable in a user-friendly way. Other tools I worked with required technical and expert-level knowledge to make different queues, portals, and categories."
Leroy de Bock
Van Neynsel Hospital
"User feedback’s been overwhelmingly positive. Our reports for customer service are always high, with over 90% reporting a great experience."
Richard Lawrence
NHS Kent Community Health
"The software is extremely good, but the support is in another league. The team are extremely friendly, very knowledgeable and will almost always know the answer immediately."
Rachel Wright
Anglia Ruskin University
"Our service desk helps end users much more quickly. It's great to have everything in one clear overview: how many calls are coming in, who is handling which call, and the status."
Derek Galipeau
District School Board of Niagara
"The people at TOPdesk are always quick to respond to questions or problems. When we're tinkering with our system again, they have good ideas. They simply radiate competence."
Thorsten Wiggers
Landkreis Verden
About TOPdesk
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25+ years of ITSM expertise
TOPdesk is a flexible, ready-to-use software platform for ITSM, FM, and ESM that combines proven best practices with easy personalization—ensuring a smooth, fast start without the heavy lifting.
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Simple to use. Easy to adapt.
Once set up, TOPdesk is effortless to maintain. No coding or consultants required—just intuitive tools that evolve with your organization’s changing needs.
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Real people = Real support
From Sales to 24/5 Support, you’re guided by in-house experts who care about your success—and connected to a thriving community of ITSM professionals.
