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Buyer's guide: Essential tips for finding your ideal ITSM solution

Saying goodbye to your current ITSM solution might be the best decision you can make for your IT team.

But where do you start if you want to switch tools? How do you know what’s right for your situation? How do you convince management that you’re in need of something better? And what should you look out for in terms of technology and vendor?

This Buyer’s Guide features 5 easy-to-follow steps that will help you with all these questions and more. In the end you’ll have the tools to select an ITSM vendor that’s right for you.

  • Learn how to write down your business case
  • Take control of your selection strategy
  • Evaluate ITSM software and vendors with a comprehensive list of questions
  • Build a stable ground for your final decision

What’s in the buyer's guide?

  • PART 1

    Creating a business case

  • PART 2

    Let's talk about strategy

  • PART 3

    Creating your software checklist

  • PART 4

    The ideal vendor profile

  • PART 5

    From shortlist to selection

Download the free Buyer's Guide

Discover what to look for in a new ITSM solution, so you can find the tool and vendor that’s perfect for you.

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