Discover the quickest way to your answer

Find the answer yourself

Visit My TOPdesk to find answers to your questions 24/7. Here you can also check out complete manuals for all the TOPdesk modules.

Visit My TOPdesk

Ask your question

Didn’t find the answer to your question? Create a call on My TOPdesk and you’ll receive a personalized answer. You can follow the status of your call and check back on previous calls.

Submit your question

Contact TOPdesk directly

Is your question urgent? Or difficult to describe in a call? Contact us directly via +44 (0)20 7803 4210 or send us an email at We are available on weekdays from 8:30 AM to 5:30 PM UTC.

Consultation hours

Questions about TOPdesk, service management or implementing processes at your organization? Make a Dr TOPdesk appointment and pose your questions to a senior consultant.

Sign up for Dr TOPdesk

Additional maintenance

TOPdesk offers additional maintenance for organizations that require more extensive support than the standard maintenance contract offers. Options include emergency support, on-site application management and extended Support hours.

TOPdesk Remote Support

For remote support please run the program and call TOPdesk Support at +44 (0)20 7803 4210.