Discover the quickest way to your answer

Find the answer yourself

Visit our Help & Support website for answers to FAQs and manuals. You can access the website 24/7.

Visit the Help & Support website

Ask your question on the TOPdesk Extranet

Do you still have questions after visiting the Help & Support website? Please create a call on TOPdesk Extranet. Here you can easily track the status of your call and consult previous calls.

Visit the TOPdesk Extranet

Direct personal contact

If the matter is urgent or if your problem is difficult to describe, please contact us via +44 (0)20 7803 4210 or send us an email at We are available on working days from 8:30 AM to 5:30 PM UTC

Consultation hours

Questions about TOPdesk, service management or implementing processes at your organization? Make a Dr TOPdesk appointment and pose your questions to a senior consultant.

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Additional maintenance

TOPdesk offers additional maintenance for organizations that require more extensive support than the standard maintenance contract offers. Options include emergency support, on-site application management and extended Support hours.

TOPdesk Remote Support

For remote support please run the program and call TOPdesk Support at +44 (0)20 7803 4210.