API & Integrations

Connect TOPdesk with the tools you already use

Choose from 100+ pre-built integrations, or build your own with open APIs. Everything syncs automatically so TOPdesk becomes your single source of truth—no manual updates, no switching between systems.

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10 million+ users get things done with TOPdesk

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APIS

APIs built for flexibility and control

TOPdesk’s APIs make it easy for developers and admins to tailor integrations without adding complexity.

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Explore all integrations

Ready and waiting for you. Pre-built, tested integrations that connect instantly.

AFAS

Automate HR and financial data between AFAS and TOPdesk.

AM Impact

Connect social intranet and reporting with TOPdesk.

Arinto

Sync scheduling and planning information.

Autom Mate

Build no-code workflow automations and data syncs.

Avisi

Connect development and project workflows with TOPdesk.

Bird

Enable omnichannel messaging (SMS, WhatsApp, etc.).

Delta-N

Custom DevOps and business process integrations.

DocuSign

Automate digital document signing and tracking.

Dynatrace Connector

Create incidents from performance or availability issues.

Ebbot AI

AI chatbot and automation for self-service and support.

GoBright

Manage meeting room and desk reservations directly in TOPdesk.

HelloID

Integrate identity and access management.

Insocial

Collect and analyze customer feedback and service experience.

Jira

Synchronize issues and development tasks with TOPdesk.

Lansweeper

Automate IT asset discovery and inventory.

LinkNow

Deliver custom business process integrations.

Make (Integromat)

Automate workflows between TOPdesk and external systems.

Microsoft Copilot

Summarize, classify, and translate data across workflows.

Endpoint Manager

Automatically update asset information from Azure.

Microsoft Exchange

Synchronize calendar and email workflows with TOPdesk.

With TOPdesk, everything works together

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Frequently asked questions

Why do integrations matter?

When tools work in isolation, updates fall through the cracks and service slows down. Integrations bring everything together in TOPdesk so your team spends time helping colleagues instead of chasing information across systems.

What types of integrations does TOPdesk offer?

We offer 100+ integrations including ready-to-use solutions built by TOPdesk, partner integrations, and custom API connections. We’re continuously building new integrations based on customer demand. If yours isn’t listed yet, our Open API lets you build custom connections.

How long does it take to set up an integration?

Most pre-built integrations can be configured instantly to days with minimal risk. Custom API integrations depend on complexity, but our clear documentation makes development straightforward. Contact our team for specific timeframes.

What if my system isn't listed?

Chances are we can still connect it. Our REST API, OData endpoints, and webhooks let you build custom integrations—or we can build one for you. Contact our team to discuss your needs.

Can I connect multiple systems to TOPdesk?

Yes. TOPdesk can sync data from multiple sources, keeping your user and asset data updated through integrations like Microsoft Intune, Entra ID, and Active Directory

Are TOPdesk integrations secure?

All integrations use secure authentication. For details on our security standards and certifications, see our [security documentation].

Are integrations included in my TOPdesk plan?

The integrations in our marketplace are a mix of free or paid solutions. You can browse the marketplace or reach out to your Account Manager for exact details of each solution.

How do I get started?

Browse our integration marketplace above to check if your tools are available, then contact our team or follow the setup guides in each integration’s documentation.