One software for all your service teams: IT, Facilities, HR, and beyond. TOPdesk is ready to use, gets the basics right, and integrates with any tools you need.
Some features to make your service delivery stress-free. All in one platform.
Log tickets from any channel, route them to the right person, and track progress in one place.
Know what you have, where it is, and who’s using it — from laptops to desks.
Give people a portal where they can find answers and log requests without flooding your inbox.
Build a knowledge base that grows automatically. AI turns solved tickets into articles so you stop answering the same questions.
Based on ITIL and 30 years of experience, TOPdesk works right out of the box. We’ll help you configure the platform around your needs, then it’s easy to adjust forms, fields, and workflows yourself – no developers needed.
No overwhelming rollouts or big bang implementations. Start with the most important things, get quick wins, then add more departments and features when you’re ready. Most customers go live within 3 months, some in as little as 3 weeks.
We don’t just hand you software and walk away. Our experts set you up for success, and our in-house support team offers help from real people who understand your challenges.
Three plans with many different features to match your needs, from basic ticketing to advanced workflows. Same powerful framework, with optional add-ons as you go.
Get 100+ popular integrations out of the box, plus an open API for custom connections. Keep your existing tech stack while TOPdesk becomes the organized hub where it all connects.
TOPdesk runs in the cloud for most customers, but we also support on-premises setups for organizations that need more control.
Your feedback drives what we build next. Vote on new features, test beta releases, and follow progress through our Innovation Platform.
