API & Integrations

Connect TOPdesk with the tools you already use

Choose from 100+ pre-built integrations, or build your own with open APIs. Everything syncs automatically so TOPdesk becomes your single source of truth—no manual updates, no switching between systems.

APIS

APIs built for flexibility and control

TOPdesk’s APIs make it easy for developers and admins to tailor integrations without adding complexity.

Explore all integrations

Ready and waiting for you. Pre-built, tested integrations that connect instantly.

AFAS

Automate HR and financial data between AFAS and TOPdesk.

AM Impact

Connect social intranet and reporting with TOPdesk.

Arinto

Sync scheduling and planning information.

Autom Mate

Build no-code workflow automations and data syncs.

Avisi

Connect development and project workflows with TOPdesk.

Bird

Enable omnichannel messaging (SMS, WhatsApp, etc.).

Delta-N

Custom DevOps and business process integrations.

DocuSign

Automate digital document signing and tracking.

Dynatrace Connector

Create incidents from performance or availability issues.

Ebbot AI

AI chatbot and automation for self-service and support.

GoBright

Manage meeting room and desk reservations directly in TOPdesk.

HelloID

Integrate identity and access management.

Insocial

Collect and analyze customer feedback and service experience.

Jira

Synchronize issues and development tasks with TOPdesk.

Lansweeper

Automate IT asset discovery and inventory.

LinkNow

Deliver custom business process integrations.

Make (Integromat)

Automate workflows between TOPdesk and external systems.

Microsoft Copilot

Summarize, classify, and translate data across workflows.

Endpoint Manager

Automatically update asset information from Azure.

Microsoft Exchange

Synchronize calendar and email workflows with TOPdesk.

Microsoft Intune

Sync device inventory and asset data with TOPdesk.

Microsoft SCOM

Create incidents automatically from SCOM alerts.

Microsoft Teams

Create and manage incidents directly in Teams.

Nagios

Generate incidents based on monitoring alerts.

NinjaOne

Connect endpoint monitoring and management data.

O-prognose (Spacewell)

Integrate real estate and maintenance planning data.

OpMon

Connect monitoring data to TOPdesk workflows.

Parloa (Voice AI)

Automate calls and voice-to-ticket creation.

Power BI

Build live dashboards and analytics with OData.

Qlik

Analyze TOPdesk data for trends and performance.

QR Connect

Link asset data and support processes in healthcare.

Qualys

Manage endpoint security and compliance.

Salesforce

Synchronize customer and service data for unified records.

Say Simple

Provide WhatsApp-based support integration.

Scope4mation

Build custom, multi-system integrations and automations.

ServiceNow

Exchange incidents and status updates across platforms.

Servitect

Provide BI dashboarding and service insights.

SharePoint

Connect document storage and collaboration features.

Sign Connect

Complete contracts and agreements digitally.

Slack

Connect communication channels and incident management.

Smart Meetings

Handle room and meeting bookings via app or kiosk.

SnapEngage

Enable live chat and real-time incident creation.

SolarWinds

Automatically create incidents from alerts.

Splunk

Integrate performance data and alerts.

TeamViewer

Launch remote support sessions from incidents.

TrakaWEB

Manage keys and physical assets directly in TOPdesk.

Trustbound

Integrate GRC and compliance data.

ValidSign

Sign documents securely within TOPdesk.

Versio.io

Detect IT security and compliance events to create incidents automatically.

Vitec Fast API

Sync tenant and property data with TOPdesk.

WhatsApp

Communicate and create incidents from WhatsApp chats.

xBridge360

Synchronize corporate devices between systems.

Zabbix

Auto-create incidents from infrastructure alerts.

Zapier

Connect TOPdesk with thousands of other apps.

ZigiOps

Enable no-code, bi-directional synchronization between systems.

Azure DevOps

Connect DevOps pipelines and synchronize tickets.

Microsoft Entra ID

Sync user accounts and groups for access management.

With TOPdesk, everything works together

Frequently asked questions

Why do integrations matter?

When tools work in isolation, updates fall through the cracks and service slows down. Integrations bring everything together in TOPdesk so your team spends time helping colleagues instead of chasing information across systems.

What types of integrations does TOPdesk offer?

We offer 100+ integrations including ready-to-use solutions built by TOPdesk, partner integrations, and custom API connections. We’re continuously building new integrations based on customer demand. If yours isn’t listed yet, our Open API lets you build custom connections.

How long does it take to set up an integration?

Most pre-built integrations can be configured instantly to days with minimal risk. Custom API integrations depend on complexity, but our clear documentation makes development straightforward. Contact our team for specific timeframes.

What if my system isn't listed?

Chances are we can still connect it. Our REST API, OData endpoints, and webhooks let you build custom integrations—or we can build one for you. Contact our team to discuss your needs.

Can I connect multiple systems to TOPdesk?

Yes. TOPdesk can sync data from multiple sources, keeping your user and asset data updated through integrations like Microsoft Intune, Entra ID, and Active Directory

Are TOPdesk integrations secure?

All integrations use secure authentication. For details on our security standards and certifications, see our [security documentation].

Are integrations included in my TOPdesk plan?

The integrations in our marketplace are a mix of free or paid solutions. You can browse the marketplace or reach out to your Account Manager for exact details of each solution.

How do I get started?

Browse our integration marketplace above to check if your tools are available, then contact our team or follow the setup guides in each integration’s documentation.