Agile is quickly gaining ground in the field of Service Management. But what is Agile Service Management? And how can it make your IT team flexible, fast and customer-focused?
Download this 49-page Agile Service Management Guide e-book and discover how to make your IT department more agile, including:
- How to make your service delivery faster and more flexible
- What Agile, Scrum and Agile Service Management are
- 6 real-life examples of Agile Service Management
- How to make your Incident Management & SLAs more agile
- 7 common pitfalls in agile transitions to avoid
