TOPdesk Service Management News

TOPdesk Robin, a new AI teammate, is built on the processes and knowledge service desk teams already have Delft, 17…

Delft – TrustRadius, an HG Insights company, has named TOPdesk a winner of the 2026 Tech Cares Award. It’s TOPdesk’s…

TOPdesk has been recognized in the 2026 Gartner® Magic Quadrant™ for IT Service Management Platforms. Learn how its customer-focused AI…

TOPdesk appoints Yann Cluchey as CTO. With nearly 17 years of CTO experience, he will lead TOPdesk's AI strategy, platform…

IT teams are overwhelmed by simple support requests, but better self-service tools, AI, and automation could reduce workload and improve…

TOPdesk has appointed Raymond Hüner as SVP Global Sales to lead its international go-to-market strategy and accelerate global growth. With…

TOPdesk announced the appointment of Martin Classen as Chief Product Officer (CPO). In this role, Classen will lead the company’s…

TOPdesk earns the TrustRadius Buyers’ Choice Award 2025 thanks to user reviews. Discover why our ITSM software stands out for…

TOPdesk customer reviews have once again led to the TrustRadius Award – a reflection of how teams experience TOPdesk in…

We’re excited to announce that TOPdesk has raised an investment of approximately €200 million from investment firm CVC Growth Funds.…