Reservations Management

Your rooms, assets and services booked in no time

TOPdesk’s Reservations Management software makes reserving rooms, assets, and services like catering a walk in the park. You’ll have a clear overview of all your assets and facilities, from meeting rooms to laptops and company cars. And thanks to planners and to-do lists, everyone in your service team knows what to do to make all reservations run smoothly.

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TOPdesk Reservation Management module

Requesting services made easy

Do your customers know exactly what’s on offer? TOPdesk’s Self-Service Portal gives your users a clear overview of everything they can reserve, including all related resources. Do users want to book a meeting room? They’ll automatically have the option to order a laptop, monitor or coffee and tea in one go and see what these services cost. A clear planner guides your users through the reservation request step by step. And you can add an image and a description for each room and service, so customers know exactly what they are requesting.

Make divisible rooms available

Does your organization have rooms with retractable walls? You can make these large divisible rooms and their sub rooms reservable, as well as determine their standard block time, services and capacity. This helps your end users easily book the most suitable location – large or small.

Keep track of participants

Reservations Management lets you easily add participants to a reservation. Invite employees and external participants in a few clicks, and even register new visitors directly in the reservations planner. Changed the reservation’s time or location? The participants are notified automatically, saving you a lot of time and effort.

All your reservations in one overview

The reservations planner shows you a clear overview of all reservations, and lets you add new facilities and services in a matter of clicks. Keep track of a room’s occupancy and costs thanks to TOPdesk’s handy dashboard and reporting capabilities.

The right room, found in no time

Filter options in Reservations Management help you find exactly the room you need. Simply enter the number of persons, the desired location, and book your preferred room straight away. The planner shows any conflicting reservations. Or make it easier on yourself and choose to only see available facilities in the planner.

Manage your reservations with ease

When rooms or assets have been reserved, you want to be sure they’re available on time. TOPdesk’s Reservations Management software makes this easy: lists show your agents which assets need to be issued and returned and help them do just that in a few clicks. The services task board gives you one clear overview of all reserved services, so your agents know exactly which tasks need to be performed to ensure that reservations are processed smoothly.

Did you know that users can easily change their recurring reservations in TOPdesk’s Self-Service Portal?