TOPdesk customer stories
Discover how service teams like yours achieved success with TOPdesk
What’s involved in transitioning to a new service management solution?
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Switching to TOPdesk
Discover how Buckinghamshire New University streamlined their IT service management using TOPdesk ITSM software.…
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Relaunching the SSP
Discover how Bath Spa University enhanced their service delivery with the implementation of a…
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Using TOPdesk In Day to Day Global Operations
Explore how Elis Laundry Services achieved excellent customer service with TOPdesk software. Learn more…
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How a Health Check gave clarity to the University’s ITSM Roadmap
Discover how the University of Sheffield improved IT operations with TOPdesk's ITSM solutions. Explore…
Delivering success through a phased implementation
Discover how KLM UK Engineering improved service management with TOPdesk self service software. Read…
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How setting up an easy-to-use self-service offering can help switching off email.
Discover how the EKC Group streamlined operations and enhanced user experience with the TOPdesk…
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A new chapter: Enhancing services and elevating opportunities
Learn how LTE Group optimized customer support with their self-service portal. Discover their success…
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Adapting Reservations Management for the new normal
Discover how TOPdesk software streamlines operations and enhances student experience at the University for…
Building efficient integrations with the TOPdesk API
Discover how Cranleigh School uses TOPdesk's software to enhance their operations and improve efficiency.…
An API with endless possibilities
Discover how The University of Hull utilizes TOPdesk’s solutions to improve efficiency and enhance…
A transparent partnership: community, honesty, efficiency
Moat and TOPdesk have nurtured a true partnership, allowing the housing association to develop…
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Success through simplicity: an industry fit
Discover how Grafton Merchanting transformed their operations with TOPdesk's Building Merchants SaaS solution. Read…
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Providing new possibilities for schools
Discover how Millfield School streamlined operations and improved efficiency with Topdesk's self-service portal solution.…
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The power of a partnership
UniDesk is a shared service management solution for the Education Sector. Discover how they…
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Utilizing self-service during the COVID-19 crisis
Aston University’s IT department had to change their support because of COVID-19. They turned…
Creating better user experiences with a unified service catalogue
Armagh City, Banbridge and Craigavon Council is a local government district in N. Ireland.…
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How this Managed Service Provider empowers their users with a helpdesk tool
Sword IT Solutions is a Managed Service Provider that offers IT, IM and consultancy…
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How the university puts students first across 19 service departments
Keele University started using TOPdesk in 2007 for IT, and has since onboarded 18…
Hörmann (UK) Ltd.’s Journey to Professionalising Their Facilities Management Services
Discover how Hörmann leveraged Topdesk CAFM software to improve customer service and efficiency. Read…
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Creating a services hub for excellent student support with TOPdesk
Read how the University of West Scotland’s IT Services department changed its culture, adopted…
“We discovered that TOPdesk is a genuine shared services tool”
Discover how North Lincolnshire Council improved efficiency with a shared services solution from TOPdesk.…
“Over 90% over our customers now report having a great experience”
KCHFT’s IT department has been using TOPdesk since 2016. Their biggest success with TOPdesk?…
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How the school improved its self-service uptake and customer happiness
The London School of Hygiene & Tropical Medicine implemented the TOPdesk self-service portal, resulting…
How the university’s IT Services department changed its culture
The University of St Andrews is the first European university to receive a three-star…
How the university created a TOPdesk-based service called UniDesk
Discover how the University of Edinburgh streamlines their IT support with Unidesk in this…
How the everyday work in the IT department became more streamlined and stress-free
The Arts Council England supports around 500 staff members with TOPdesk. Discover how the…
Welsh councils share a TOPdesk license and service management best practices
The IT department at Cyngor Gwynedd Council has been using TOPdesk since 2005. They…