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Delivering success through a phased implementation
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Education
How setting up an easy-to-use self-service offering can help switching off email.
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A new chapter: Enhancing services and elevating opportunities
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Education
Adapting Reservations Management for the new normal
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Building efficient integrations with the TOPdesk API
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An API with endless possibilities
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A transparent partnership: community, honesty, efficiency
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Success through simplicity: an industry fit
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Providing new possibilities for schools
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The power of a partnership
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Utilizing self-service during the COVID-19 crisis
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Creating better user experiences with a unified service catalogue
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How this Managed Service Provider empowers their users with a helpdesk tool
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How the university puts students first across 19 service departments
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Hörmann (UK) Ltd.’s Journey to Professionalising Their Facilities Management Services
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Creating a services hub for excellent student support with TOPdesk
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Choosing a new tool to transform the user experience of their help desk
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Government
“We discovered that TOPdesk is a genuine shared services tool”
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Healthcare
“Over 90% over our customers now report having a great experience”
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Education
How the school improved its self-service uptake and customer happiness
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How the university’s IT Services department changed its culture
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How the university created a TOPdesk-based service called UniDesk
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How the everyday work in the IT department became more streamlined and stress-free
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Government
Welsh councils share a TOPdesk license and service management best practices
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