Self-Service
Automated check-in kiosks, supermarket barcode scanners, and online banking – we can’t imagine a world without self-service any longer. But self-service isn’t limited to shopping or banking only. Implementing self-service at the service desk improves overall efficiency and makes for a better customer experience. Check out our blog posts on self-service!
18/01/2024
Self-Service Portals: Redefining User Satisfaction
Everyone needs help every now and then at work. Whether it’s clients needing clarity...
05/10/2019
Self-service – some common problems and questions answered
Self-service is a hot topic. And no wonder: it has great benefits for IT...
17/04/2017
3 IT Self-Service Portal Best Practices
Nowadays most of your customers expect you to have some sort of portal where...
14/02/2017
5 things that make a good Service Catalogue
When compiling the online service catalogue, there is a lot you need to take...