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Discover all that's new in TOPdesk: Public Knowledge Items, new column settings in Asset Management, and more....

Discover all that's new in TOPdesk: the new Connections feature, updated file maintenance settings, and more....

Discover all that's new in TOPdesk: the updated Task Board, improved Knowledge Management workflow, a sneak peek of the new…

Create simpler overviews and eliminate repetitive tasks with these 3 new features in TOPdesk Asset Management, so you have all…

At TOPdesk, our main priority is to offer you the best and easiest experience within our software. When it comes…

In our current world, where technology and technological expectations are changing fast, it is essential to keep improving the security,…

Do you know what software tools your company is using? Okay, good. But do you know which users actually need…

The TOPdesk Self-Service Portal (SSP) is a knowledge base, customer portal and service catalogue in one. It’s a place where…

One of the charms of service automation is that it automates tasks that are simple, repetitive, and often pretty boring.…

Applies to: TOPdesk SaaS (Labs feature)  TOPdesk strongly emphasizes the importance of empowering your users. To put it differently, to shift…

The feature to send out standard notifications resonated with TOPdesk customers. Many of you brought up ideas for additional options,…

Reporting is key when striving for service excellence. At TOPdesk we see a lot of customers wanting to go the…