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What does data sovereignty mean in the age of AI? At TOPdesk, we believe you should be able to choose…

On 16 September, we hosted the first-ever edition of TOPdesk's new annual flagship event: TOPdesk Unlocked 2026. Over 500 service…

Meet TOPdesk Robin: your new AI teammate that answers tickets, writes knowledge items, and clears busywork so your team can…

Comparing ITSM platforms and keep hitting the Gartner® Magic Quadrant™ for ITSM? Here's what it tells you, what it doesn't,…

Without the right integrations, your ITSM tool can end up creating silos instead of solving them. Learn what ITSM integrations…

Should your ITSM tool be global or EU-local? Our guide explains the difference, why data residency matters, and how to…

What should you consider when selecting an ITSM tool? And how do you select the right one? Read this guide…

GDPR directly impacts your IT operations. Learn how GDPR relates to IT service management and what to look for in…

AI is used in IT service management to classify tickets, suggest responses, power chatbots, and surface knowledge. Learn how AI…

AI in IT service management can make a real difference, but only when the right tooling is in place. Learn…

Read why our upcoming product launch hands you all the tools you need to make sure your knowledge base works…

Human-in-control AI is a way of using AI in service management that keeps your team in charge of decisions. Learn…