Agile Service Management
Want to increase the flexibility and speed of your service delivery? Agile Service Management is the answer. Applying the agile mindset to service management allows you to respond more quickly to the needs of your customers and takes your service delivery to the next level.
05/09/2023
More efficient, customer-centric IT services? Try Lean Service Management
With customer expectations on the rise and technology advancing rapidly, IT departments are under...
23/11/2022
Agile service management in practice? 6 examples
Contrary to what some people believe, the Agile mindset and service management go together...
26/05/2022
What is agile? Agile FAQ
Agile is a well-known buzzword. But what does agile working entail exactly? How does...
09/08/2018
Agile Change Management in practice
Change Management can be a rather rigid and long-winded process. Do you want to...
24/05/2018
7 things to avoid when applying agile to ITSM
There is no script you can follow while transitioning to an agile work environment....