What’s New in TOPdesk: our June updates 30 June 2025 Discover all that's new in TOPdesk: the new data management dashboard, our AI beta programme, and more....
How to responsibly manage your data in TOPdesk—without the manual work 30 June 2025 Discover how to responsibly manage your data in TOPdesk with these new data management and clean-up features....
What’s New in TOPdesk: our May updates 26 May 2025 Discover all that's new in TOPdesk: the new SSP Incident card, updated preview for the Task Board, and more....
What’s New in TOPdesk: our updates in April 23 April 2025 Discover all that's new in TOPdesk: Public Knowledge Items, new column settings in Asset Management, and more....
What’s New in TOPdesk: our launches in March 26 March 2025 Discover all that's new in TOPdesk: the new Connections feature, updated file maintenance settings, and more....
What’s New in TOPdesk: our February launches 26 February 2025 Discover all that's new in TOPdesk: the updated Task Board, improved Knowledge Management workflow, a sneak peek of the new…
3 new TOPdesk features to get a sharper Asset Management process 02 December 2024 Create simpler overviews and eliminate repetitive tasks with these 3 new features in TOPdesk Asset Management, so you have all…
Action Sequences: new changes for an improved TOPdesk experience 07 March 2023 At TOPdesk, our main priority is to offer you the best and easiest experience within our software. When it comes…
Prepare to step into the future with the updated Virtual Appliance 07 December 2022 In our current world, where technology and technological expectations are changing fast, it is essential to keep improving the security,…
Improving License Management in TOPdesk 25 November 2021 Do you know what software tools your company is using? Okay, good. But do you know which users actually need…
Google Analytics: How is your Self-Service Portal being used? 21 October 2021 The TOPdesk Self-Service Portal (SSP) is a knowledge base, customer portal and service catalogue in one. It’s a place where…
Automatic call assignment 01 May 2020 One of the charms of service automation is that it automates tasks that are simple, repetitive, and often pretty boring.…
Easy access to your knowledge base 20 December 2018 Applies to: TOPdesk SaaS (Labs feature) TOPdesk strongly emphasizes the importance of empowering your users. To put it differently, to shift…
Send custom notifications for all types of tasks 29 May 2018 The feature to send out standard notifications resonated with TOPdesk customers. Many of you brought up ideas for additional options,…
TOPdesk reporting in Power BI 20 February 2018 Reporting is key when striving for service excellence. At TOPdesk we see a lot of customers wanting to go the…
Tracking updates: try TOPdesk’s task notifications 20 December 2017 TOPdesk now includes a feature that supports notifications for updates to calls and simple changes. Read more here!...
Gatekeeping your API: protect your data with application passwords 17 November 2017 If you have a recent version of TOPdesk, then you now have another option for authenticating applications that use the…
Integrating with Action Sequences 06 October 2017 With the number of applications at your organization growing, information gets scattered. As such, stable integrations are becoming increasingly important.…
Construction in our codebase: keeping up with the times 15 September 2017 At TOPdesk, we are serious about our product. One way we are showing this is by staying up-to-date with current…
