Freshservice and TOPdesk
Why do it yourself, when we can do it together?
Freshservice is perfect for organizations that want a quick solution with limited guidance. But then how do you know you’re getting the most out of your ITSM tool?
With TOPdesk you get a solution that’s both quick to set up and backed by our expert’s knowledge. Get started in days with our help – and easily adjust the software yourself as your needs change.
Try TOPdesk now3 key differences between Freshservice and TOPdesk
The human touch
With more touchpoints than Freshservice, everyone you’ll speak to is in-house and local. From your first contact with sales to support, you’ll experience that TOPdesk cares about your success. We’ll help you implement the tool so it works perfectly for you, and are always here if you need a hand.
Focused on your needs
TOPdesk is a standard tool like Freshservice, but flexible enough to personalize around your specific situation – with some help from our expert. Once set up, you’re free to adjust TOPdesk as you see fit. Want a little more guidance? We’ll happily share our expertise and best practices.
Benefit from best practices
Based on best practices, TOPdesk includes all the smart solutions we’ve already implemented for your peers. This makes it quick to set up for any IT team. And thanks to continuous deployment, you’ll receive regular updates with all the latest improvements.
TOPdesk's products and services
Start with ease, grow with us
- TOPdesk ITSM software is built on 25+ years of best practices, so it includes handy templates for processes like Self-Service.
- Choose from 3 packages, all brought to you via SaaS or On-Premises.
- Start small with features like Incident Management and Reporting, and add more as you grow.
- Integrate TOPdesk seamlessly with the tools you already use.
- Get started quickly: the software is out-of-the-box, so it’s easy to set up, learn and maintain.
- A team of in-house experts has your back every step of the way.
- Our consultants ensure the set-up meets your needs.
- Learn how to maintain the tool independently thanks to our train-the-trainer approach.
- Join the TOPdesk community of local experts and peers, here to help you learn and grow over time.
- Get help from support specialists 24/5. They speak your language and response time is quick.
Get started with your 30-day trial
Ready to try TOPdesk’s software for yourself? Get started today for free and experience how your IT department can be stress-free in no time.
Why Amac made the switch from Freshservice to TOPdesk
“We wanted a solution based on best practices, so we didn’t have to second guess what we were doing. TOPdesk gives us that security. The company is full of in-house experts – from sales to the people implementing the tool – who focus on our needs. Being helped in your own language is also a plus for us.”
We wanted a solution based on best practices, so we didn't have to second guess what we were doing.
Amac