ServiceNow and TOPdesk
A stress-free IT team in days, not months
ServiceNow is perfect for organizations that want a fully customized ITSM solution. But why spend time reinventing the wheel?
Based on thousands of best practices, TOPdesk is a standard yet easy to personalize solution, offering quick relief for any service desk. Get started in days, not months with a little help from our experts – and easily maintain TOPdesk yourself as you grow.
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3 key differences between ServiceNow and TOPdesk
Easy to use and maintain
TOPdesk is a standard solution that doesn’t overwhelm you with too many features. Because it’s not made-to-measure like ServiceNow, the tool is quick to set up and easy to personalize with a little help from our experts. Once set up, you can adjust TOPdesk yourself, which saves you both time and money.
Service with a human touch
Instead of working with resellers or outsourcing implementations, we do everything in-house and locally. This means you’ll always speak to a familiar face in your preferred language. From your first contact with sales to consultancy and support, you can count on our experts to help you step by step.
Benefit from best practices
While ServiceNow is created from scratch, TOPdesk uses best practices to set up the tool. This means you benefit instantly from all the smart solutions we’ve already implemented for your peers. And thanks to continuous deployment, you’ll receive regular updates with the latest improvements.
TOPdesk's products and services
Start with ease, grow with us
- TOPdesk ITSM software is built on 25+ years of best practices, so it includes handy templates for processes like Self-Service.
- Choose from 3 packages, all brought to you via SaaS or On-Premises.
- Start small with features like Incident Management and Reporting, and add more as you grow.
- Integrate TOPdesk seamlessly with the tools you already use.
- Get started quickly: the software is out-of-the-box, so it’s easy to set up, learn and maintain.
- A team of in-house experts has your back every step of the way.
- Our consultants ensure the set-up meets your needs.
- Learn how to maintain the software independently thanks to our train-the-trainer approach.
- Join the TOPdesk community of local experts and peers, here to help you learn and grow over time.
- Get help from support specialists 24/5. They speak your language and response time is quick.
- Our consultants ensure the set-up meets your needs.
- Learn how to maintain the software independently thanks to our train-the-trainer approach.
- Join the TOPdesk community of local experts and peers, here to help you learn and grow over time.
- Get help from support specialists 24/5. They speak your language and response time is quick.
Get started with your 30-day trial
Ready to try TOPdesk’s software for yourself? Get started today for free and experience how your IT department can be stress-free in no time.
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Why we made the switch from ServiceNow to TOPdesk
“An important factor for us was customization. TOPdesk’s solution is out-of-the-box and ticked all the boxes. The consultants actively involved us in the implementation, so we learned how to use the tool properly. Now we can make changes ourselves and usually aren’t dependent on a consultant.”
Now we can make changes ourselves and aren’t dependent on a consultant.
Anonymous client